Audit Lead: BPA & DMV Compliance Mentor

DLRdmv®; La Palma (CA); On-site; USD 48,000 - 55,000; Full time

Job summary

DLRdmv is seeking an Audit Lead in California to mentor Audit Specialists I-III and manage communications regarding escalations and void requests. The role emphasizes attention to detail, accuracy, and strong collaboration with the Operations Manager/Director.

The candidate will audit BPA transaction types, train teams on all BPA processes, and maintain accurate records while coordinating with inventory and field teams.

Qualifications

• 5+ years dealership/title clerk experience with CA & non-resident vehicle types, knowledge of CA DMV forms.
• Ability to read a vehicle record (KSR/Inquiry) effectively.
• Knowledge of CA DMV registration policies for all transaction types.
• Experience with BPA program (FLSP) and handling BPA errors.

Responsibilities

• Mentor and train Audit Specialist I, II, III.
• Provide support to the Operations Manager/Director.
• Audit all BPA transaction types.
• Train on all BPA transaction types.
• Handle internal communications and escalations.
• Process void requests and coordinate with field team and Inventory Lead.
• Maintain up-to-date record keeping and ship/track packages.

Skills

Mentoring

Attention to detail

Excellent communication

Training

Customer service

CA DMV forms knowledge

Education

High School degree

Job description

DLRdmv is seeking an Audit Lead in California to mentor Audit Specialists I-III and manage communications regarding escalations and void requests. The role emphasizes attention to detail, accuracy, and strong collaboration with the Operations Manager/Director.

The candidate will audit BPA transaction types, train teams on all BPA processes, and maintain accurate records while coordinating with inventory and field teams.