Intermediate AV/VTC Specialist

Bailey Information Technology Consultants, LLC; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

Bailey Information Technology, LLC seeks an Intermediate AV/VTC Specialist to provide operational support for EEOC's AV/VTC systems and event production. You will work with the Senior AV/VTC Specialist and Production Engineer to sustain enterprise collaboration and event technologies on site at the EEOC Headquarters in Washington, DC, with occasional travel to field offices.

Responsibilities include supporting daily operations, configuring endpoints and control systems, and maintaining video

Qualifications

• Minimum 6 years of experience supporting an enterprise AV/VTC environment.
• Experience with monitoring, troubleshooting, and maintenance of conference room systems.
• Ability to configure and support VTC endpoints, codecs, DSP, and control systems.

Responsibilities

• Support daily operations, monitoring, and troubleshooting of enterprise AV/VTC systems across conference rooms and facilities.
• Assist with VTC endpoint, codec, DSP, and control system configuration and maintenance.
• Support Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence platforms.

Skills

AV/VTC systems

Video conferencing

Operations monitoring

Troubleshooting

System maintenance

Tools

Microsoft Teams

Zoom

Cisco Webex

Poly RealPresence

Job description

Bailey Information Technology, LLC

Intermediate AV/VTC Specialist

Contingent Position - Anticipated Contract Award
Location Onsite, EEOC Headquarters, Washington, DC; occasional travel to field offices
Labor Category Audiovisual / Video Teleconferencing Support - Intermediate
Key Personnel Yes
Staffing Basis Full-time (1 position)
CLEARANCE / SUITABILITY REQUIREMENT: Public Trust - security clearance is required for this position.

Position Summary

Provides intermediate-level operational support for EEOC's AV/VTC systems and event production, working alongside the Senior AV/VTC Specialist and Production Engineer to sustain enterprise collaboration and event technologies.

Key Responsibilities

• Support daily operations, monitoring, and troubleshooting of enterprise AV/VTC systems across conference rooms and facilities.
• Assist with VTC endpoint, codec, DSP, and control system configuration and maintenance.
• Support Microsoft Teams, Zoom, Cisco Webex, and Poly RealPresence video conferencing and collaboration platforms.
• Coordinate connections between multiple locations; monitor audio/video quality; resolve connectivity and interoperability issues.
• Support live and virtual event production, including operating production equipment and assisting with recording/streaming.
• Assist with preventive/corrective maintenance, firmware updates, and lifecycle management activities.
• Document maintenance actions and system performance per established procedures.

Minimum Qualifications

• Minimum 6 years of experience supporting an environment similar to EEOC's.

General Requirements (All Positions)

• Must currently hold, or be able to favorably pass, a full-field five-year employment background investigation (SF-85P) prior to performing work.
• This is a Public Trust suitability requirement (OPM standards, 5 CFR Part 736), not a national security clearance.
• Acceptable command of the English language.
• Subject to Contractor-funded training of at least 40 hours/year in core competencies.