Audio/Video Telecommunications Analyst/Operator

General Dynamics Information Technology, Inc.; Washington (District of Columbia); On-site; USD 94,000 - 108,000; Full time

Benefits offered by this job

Comprehensive benefits

401K with company match

Paid time off

Job summary

General Dynamics Information Technology, Inc. seeks an Audio Visual (AV) Operator in Washington, DC to set up and operate audio, video, and multimedia systems for meetings, conferences, training, and live or virtual events.

You will coordinate with stakeholders, prepare technical environments, and provide real-time support to ensure high-quality AV experiences. The role requires 3+ years of relevant experience, an active Top Secret clearance, and ability to obtain DHS EOD at SCI level.

Qualifications

• 3+ years of AV experience.
• Active Top Secret clearance or ability to obtain DHS EOD.
• Experience with hybrid meeting platforms (Teams, Zoom, Webex).

Responsibilities

• Set up and operate audio, video, and multimedia equipment for meetings and events.
• Coordinate with organizers and staff to determine equipment needs.
• Test and calibrate equipment before events.
• Support in-person, hybrid, and virtual meetings with high-quality audio/video.
• Manage live AV streams and playback as needed.
• Submit trouble tickets to Tier 2/3 for repairs; maintain documentation.
• Ensure setups comply with standards, safety, and security policies.

Skills

Audiovisuals

Teleconferencing

End users support

Microsoft Teams

Zoom

Webex

Tools

Crestron

Extron

Biamp

Job description

Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Top Secret Clearance Level Must Be Able to Obtain: Top Secret Public Trust/Other Required: None Job Family: Network and Telecommunications Job Qualifications: Skills: Audiovisuals, Audiovisual Systems, End Users, Teleconferencing Systems Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes

Job Description

The Audio Visual (AV) Operator is responsible for setting up and operating audio, video, and multimedia equipment used to support meetings, conferences, training sessions, and live or virtual events. This role ensures high-quality AV experiences by coordinating with stakeholders, preparing technical environments, and providing real-time operational support.

Key Responsibilities

• Provide guidance for the analysis, maintenance, and modification of complex Telecommunication systems to meet operations standards.
• Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.
• Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.
• Conduct equipment testing, calibration, and system checks in advance of events.
• Set up and operate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.
• Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.
• Manage and monitor AV systems during live events to quickly identify, issues.
• Handle AV livestreams, and playback when required.
• Request equipment maintenance or replacements as needed.
• Submit trouble tickets for hardware and software problems to Tier 2 and 3 support teams for repair or replacement.
• Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.
• Document event setups, troubleshooting actions, and equipment performance.

Qualifications

• Must have 3+ years of experience
• Must possess an active Top Secret clearance
• Must be able to obtain and maintain a DHS Entry on Duty (EOD) at the SCI level
• Experience operating and supporting professional audio, video, and conferencing systems.
• Working knowledge of AV signals, equipment types, and troubleshooting methods.
• Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).
• Ability to lift and move AV equipment as needed.
• Strong communication, customer service, and problem-solving skills.
• Ability to work independently and collaboratively in fast-paced environments.
• Must be able to work morning and evening shift

Preferred Qualifications

• Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).
• Industry certifications (e.g., CTS, AVIXA) are a plus.
• Experience supporting federal/enterprise environments with security or access requirements.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA DC Washington Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

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