Audio/Video Telecommunications Analyst/Operator

General Dynamics IT; Washington (District of Columbia); On-site; USD 94,000 - 108,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical plan options

Job summary

General Dynamics IT seeks an Audio Visual (AV) Operator to set up and operate audio, video, and multimedia equipment for meetings, conferences, training, and live/virtual events in the Washington, DC area.

You will coordinate with stakeholders, prepare technical environments, test equipment, and deliver real-time support to ensure high-quality AV experiences for in-person, hybrid, and remote settings.

Qualifications

• Three+ years of related experience.
• US Citizenship required.
• Active Top Secret clearance required.
• Must be able to obtain DHS EOD at SCI level.
• Experience operating professional AV systems.
• Experience with hybrid meeting platforms (Teams, Zoom, Webex).
• Ability to lift and move AV equipment.

Responsibilities

• Provide guidance for analysis, maintenance, and modification of telecommunication systems to meet operations standards.
• Coordinate with event organizers, presenters, and tech staff to confirm equipment needs.
• Conduct equipment testing, calibration, and system checks prior to events.
• Set up and operate microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.
• Support in-person, hybrid, and virtual meetings ensuring high-quality audio/video delivery.
• Monitor AV systems during live events and identify issues quickly.
• Handle AV livestreams and playback as required.
• Request equipment maintenance or replacements as needed.
• Submit trouble tickets to Tier 2/3 support for repairs.
• Ensure AV setups comply with standards, safety, and security protocols.
• Document event setups and troubleshooting actions.

Skills

Audiovisuals

Audiovisual Systems

End Users

Teleconferencing Systems

Tools

Crestron

Extron

Biamp

CTS

AVIXA

Job description

Job Information

Type of Requisition: Regular

Clearance Level Must Currently Possess: Interim Top Secret

Clearance Level Must Be Able to Obtain: Top Secret

Public Trust/Other Required: None

Job Family: Network and Telecommunications

Job Qualifications

Skills: Audiovisuals, Audiovisual Systems, End Users, Teleconferencing Systems

Certifications: None

Experience: 3 + years of related experience

US Citizenship Required: Yes

Job Description

The Audio Visual (AV) Operator is responsible for setting up and operating audio, video, and multimedia equipment used to support meetings, conferences, training sessions, and live or virtual events. This role ensures high-quality AV experiences by coordinating with stakeholders, preparing technical environments, and providing real-time operational support.

Key Responsibilities

• Provide guidance for the analysis, maintenance, and modification of complex
• Telecommunication systems to meet operations standards.
• Provide guidance regarding complex telecommunication systems usage and recommend changes as appropriate.
• Coordinate with event organizers, presenters, and technical staff to understand requirements and confirm equipment needs.
• Conduct equipment testing, calibration, and system checks in advance of events.
• Set up and operate audio visual equipment including microphones, projectors, speakers, monitors, cameras, video switchers, and conferencing systems.
• Support in-person, hybrid, and virtual meetings and events, ensuring high-quality audio and video delivery.
• Manage and monitor AV systems during live events to quickly identify, issues.
• Handle AV livestreams, and playback when required.
• R equest equipment maintenance or replacements as needed.
• Submit trouble tickets for hardware and software problems to Tier 2 and 3 support teams for repair or replacement
• Ensure AV setups comply with organizational standards, safety guidelines, and security protocols.
• Document event setups, troubleshooting actions, and equipment performance.

Qualifications

• Must have 3 + years of experience
• Must possess an active Top Secret clearance
• Must be able to obtain and maintain a DHS Entry on Duty (EOD) at the SCI level
• Experience operating and supporting professional audio, video, and conferencing systems.
• Working knowledge of AV signals, equipment types, and troubleshooting methods.
• Experience with hybrid meeting platforms (e.g., Microsoft Teams, Zoom, Webex).
• Ability to lift and move AV equipment as needed.
• Strong communication, customer service, and problem-solving skills.
• Ability to work independently and collaboratively in fast-paced environments.
• Must be able to work morning and evening shift

Preferred Qualifications

• Experience with enterprise-level AV infrastructure or control systems (e.g., Crestron, Extron, Biamp).
• Industry certifications (e.g., CTS, AVIXA) are a plus.
• Experience supporting federal/enterprise environments with security or access requirements.

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Salary

The likely salary range for this position is $93,662 - $107,712. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Schedule

Scheduled Weekly Hours: 40

Travel

Travel Required: None

Telecommuting Options

Telecommuting Options: Onsite

Work Location

Work Location: USA DC Washington

Total Rewards

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
• To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
• To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
• We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us