Audio Video Support Technician

Managed Staffing, Inc.; San Jose (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Managed Staffing, Inc. in San Jose is seeking an experienced AV support specialist to maintain enterprise audiovisual and video conferencing environments. You will support Microsoft Teams, Zoom, Cisco video systems, Poly endpoints, and WebEx, ensuring stable meeting experiences.

The role emphasizes troubleshooting audio and video issues, understanding AV signal flow, and coordinating with vendors for smooth conference-room operations and executive meetings.

Qualifications

• 3+ years of experience supporting enterprise AV and video conferencing environments.
• Experience supporting executive conference rooms and customer-facing meeting environments.
• Experience coordinating with external vendors and service providers.
• Knowledge of AV signal flow, audio systems, video distribution, and conferencing infrastructure.
• Strong customer service and communication skills.

Responsibilities

• Support enterprise audiovisual and video conferencing environments.
• Troubleshoot audio, video, and collaboration technology issues.
• Coordinate with external vendors and service providers.
• Support executive conference rooms and customer-facing meeting environments.
• Provide strong customer service and communication.
• Knowledge of AV signal flow, audio systems, and conferencing infrastructure.

Skills

Customer service

Communication

Tools

Microsoft Teams

Zoom

Cisco video conferencing systems

Poly endpoints

WebEx solutions

Job description

3+ years of experience supporting enterprise audiovisual and video conferencing environments.

• Experience with Microsoft Teams, Zoom, Cisco video conferencing systems, Poly endpoints, and WebEx solutions.
• Experience troubleshooting audio, video, and collaboration technology issues.
• Knowledge of AV signal flow, audio systems, video distribution, and conferencing infrastructure.
• Experience supporting executive conference rooms and customer-facing meeting environments.
• Strong customer service and communication skills.
• Experience coordinating with external vendors and service providers.