Audio Ad Ops Specialist at BetterHelp | $65K–$95K

BetterHelp; United States; Remoto; USD 65.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote work with bonding events

401k with employer matching

Excellent health, dental, and vision

Resumo da vaga

BetterHelp is seeking an Audio Ad Ops Specialist to manage podcast, radio, and digital radio ad operations across the US and international markets. The role combines operational execution with AI-enabled workflow improvements and close collaboration with strategy, finance, and compliance teams.

You will optimize IOs, budgets, billing, QA, and compliance while leveraging Podscribe/Magellan and Looker to drive efficiency.

Qualificações

• 3+ years of ad ops experience in audio campaigns (podcast/radio).
• Experience managing IOs, budgets, and billing workflows.
• Knowledge of QA tools like Podscribe; familiar with AI-enabled workflows.
• Strong organization and cross-functional collaboration.

Responsabilidades

• Oversee podcast, radio, and digital radio ad operations in US and international markets.
• Process insertion orders, collaborate with accounting to generate PO numbers, and assist month-end billing.
• Maintain QA using Podscribe and ensure compliance across channels.
• Develop new AI-driven workflows to improve document and process management.

Conhecimentos

Audio ad ops

Organized

Communication

Team player

Problem solving

Ferramentas

Podscribe

Magellan

Looker

Salesforce

Descrição da vaga

Audio Ad Ops Specialist at BetterHelp | $65K–$95K — Remote

This role sits at the intersection of audio advertising operations and growth marketing — a niche with accelerating demand as podcast ad spend continues to grow (projected to exceed $4B annually in the US by 2026). Experience here is highly transferable to agencies, DTC brands, and media networks.

Compensation check: The $65K–$95K base is roughly in line with mid-market ad ops roles, though specialists with 3–5 years in audio-specific ops at large brands can often command $90K–$110K+ at comparable companies. The performance bonus adds upside, making total comp competitive at the high end of the range.

• Audio ad tech tooling (Podscribe, Magellan) — growing niche skills with limited supply
• Large-scale IO and budget management across hundreds of shows
• AI-driven workflow automation — explicitly encouraged here
• Cross-functional collaboration across strategy, finance, and compliance

Green flags: BetterHelp is fully funded (Teladoc Health subsidiary), not a cash-strapped startup. The team explicitly promotes sustainable work/life balance and invests in professional development. The role offers broad scope — you won't be siloed.

Watch for: "Hundreds of shows" and large-scale operations can mean high-volume, detail-intensive work. If you thrive on systems-building and process improvement rather than strategic media buying, this is a strong fit. If you want more creative/strategy ownership, the role may feel operational-heavy.

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As the Ad Operations Specialist, Audio at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. As a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

BetterHelp is one of the largest podcast advertisers in the world, and we've been hard at work scaling Radio and Streaming as well. We're looking for someone to help us manage and continue to evolve our ad operations for podcast, radio, and digital radio advertising strategies in our US and Non-US markets. You are organized and can manage a large number of moving pieces and deadlines.

You have experience with advertising operations, preferably in audio. You are knowledgeable on the processes of advertising involving media flighting, creative, campaign launch, and billing/reconciling. You can help manage information for hundreds of shows from an operational standpoint. You are innovative, utilize AI to improve efficiency where it makes sense, and are open-minded to creating new solutions. You love a challenge and are a great team player.

What will you do?

• Work alongside the Audio Strategy team by managing all operations related to our podcast, radio, and digital radio advertising in US and Non-US markets, including:
  • IO & Budget Management: Process insertion orders by entering buy data into our systems, generate PO order numbers with the accounting department, and assist with billing/reconciling at end of month to ensure all partners are paid correctly and on time.
  • Develop & Maintain QA Management: Help ensure that our ads run correctly by utilizing QA and pixel tools like Podscribe.
  • Compliance: Manage compliance efforts for our channels, ranging from brand safety checks on new partners to ensuring all creative is compliance-approved and all shows are adhering to our policies.
  • Help create new workflows and systems to keep our department evolving with AI and new tools for management and tracking of documents, information, and processes.
• Enjoy great teamwork, have lots of fun, and take pride in building a world-class business that makes a difference in people's lives.
• Bring the big ideas.

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Yes. This role can be performed remotely from anywhere in the U.S. While we embrace the flexibility of remote work, we also value opportunities to bring teams together in person for collaboration and connection. BetterHelp covers approved expenses for company-requested travel, and reasonable accommodations are available for employees who are unable to travel.

Requirements

• 3+ years managing ad ops for audio (podcast, radio, and/or digital radio) campaigns or offline channels on either the brand, agency, or publisher side.
• Innovative mindset with a knack for improving systems and workflows for efficiency.
• Incredibly organized and efficient with a large number of tasks and deadlines.
• Excellent communication (oral and written), attention to detail, time management, and organizational skills.
• Positive outlook and ability to work as a team.

Bonus (Great to have, but not required):

• Knowledge of audio industry tools like Podscribe and Magellan.
• Experience with Looker and Salesforce.
• Experience at a DR/DTC growth brand that buys audio.
• Remote work with regular in-person bonding experiences sponsored by the company.
• Competitive compensation.
• Holistic perks program (including free therapy, employee wellness, and more).
• Excellent health, dental, and vision coverage.
• 401k benefits with employer matching contribution.
• The chance to build something that changes lives – and that people love .
• Any piece of hardware or software that will make you happy and productive.
• An awesome community of co-workers.

The base salary range for this position is $65,000 – $95,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025 . Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Is this role truly fully remote or is there an office requirement? This role can be performed fully remotely from anywhere in the United States. BetterHelp does host occasional in-person team events, with approved travel expenses covered by the company, but no ongoing office attendance is required. What is the salary range for the Audio Ad Operations Specialist position? The base salary range is $65,000–$95,000 per year. The role also includes eligibility for a performance bonus and a comprehensive benefits package through Teladoc Health. Do I need experience specifically in audio advertising, or is general ad ops experience sufficient? BetterHelp requires 3+ years of ad ops experience specifically in audio channels (podcast, radio, or digital radio), either on the brand, agency, or publisher side. General ad ops experience without an audio component does not meet the stated requirements. Is knowledge of tools like Podscribe or Magellan required to apply? No — familiarity with Podscribe, Magellan, Looker, and Salesforce is listed as a bonus but not a hard requirement. Candidates with strong audio ad ops foundations are encouraged to apply regardless. Can candidates outside the United States apply for this role? No. BetterHelp explicitly states that this role can be performed remotely from anywhere in the U.S., meaning it is restricted to US-based candidates with valid US work authorization.

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