Senior DevOps Engineer – $150k-$200k Cloud-Native Stack

BetterHelp; San Jose (CA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Free therapy

401k with employer matching

Health, dental and vision coverage

Remote work with in-person bonding

Holistic perks program including well‑

Job summary

BetterHelp is hiring a Senior DevOps Engineer to build and maintain scalable, highly available systems. The role emphasizes a cloud-native stack (AWS, Kubernetes, GitOps) with on-call responsibilities and collaboration across product, engineering, and security teams.

This fully remote position allows in-situ collaboration while supporting a sustainable work-life balance. You will join a mission-driven company expanding access to mental health services, with a focus on reliability, automation,

Qualifications

• 5+ years of DevOps or SRE experience in production environments.
• Strong hands-on experience with AWS, Docker, and Kubernetes.
• Experience with CI/CD pipelines and IaC tooling such as Terraform.

Responsibilities

• Design, implement, deploy, and maintain reliable systems and processes.
• Provide service outage escalation response alongside software engineers.
• Participate in on-call incident management rotation.
• Manage configuration and security of instances across environments.
• Build core tools, services, and infrastructure across the organization.
• Monitor production systems and networks.
• Develop and deploy automation to improve workflows.
• Access training resources to support success.

Skills

AWS

Docker

Kubernetes

GitOps

Linux

CI/CD

On-call experience

Tools

ArgoCD

Helm

Terraform

GitHub Actions

Grafana

Job description

Compensation & Market Position: The $150k–$200k base range (plus performance bonus) is competitive for a Senior DevOps/SRE role in the US market. Mid-market benchmarks for this level typically range $140k–$185k, so BetterHelp's ceiling of $200k positions this in the top quartile — especially notable given it's a fully remote role not requiring California residency.

Skills & Career Development: This role develops a high-demand, modern cloud-native stack — AWS, Kubernetes, ArgoCD, Helm, Terraform, and GitOps. These skills are among the most sought-after in infrastructure engineering and transfer directly to FAANG-adjacent roles, Series B/C startups, and SRE positions. On-call rotation experience is also a key differentiator for senior-level advancement.

Green Flags:

• Backed by Teladoc Health — a publicly traded company — providing financial stability uncommon in startups
• Explicit commitment to sustainable work/life balance and mental health (free therapy benefit is genuine differentiation)
• Cross-functional involvement beyond pure infrastructure work signals broader career growth opportunity
• Access to training resources is explicitly mentioned — rare and valuable at senior level

Potential Considerations:

• On-call rotation is a real commitment — confirm rotation frequency and escalation expectations during interviews
• Operating under Teladoc Health's corporate structure may introduce some large-company processes despite the startup culture claim

Overall, this is a strong senior-level opportunity for engineers seeking financial stability, meaningful mission, and cloud-native skill growth.

Who are we and why should you join us?

BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution.

As a Senior DevOps Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.

What are we looking for?

We are looking for an individual to join our systems team and help us build our production and corporate systems and keep them up and running reliably. An engineer who is passionate about building reliable and highly available systems and tools. A strong candidate will be an expert in containerization, AWS technologies, Kubernetes, and GitOps.

We're looking for someone who cares and wants to be involved in our product, mission, and success — way beyond checking off tasks.

What will you do?

• Design, implement, deploy, and maintain reliable systems and processes.
• Alongside software engineers, provide service outage escalation response.
• Participate in on-call incident management rotation.
• Manage configuration and security of instances across multiple environments.
• Manage and build core tools, services, and infrastructure across the entire organization.
• Monitor production systems and networks.
• Develop and deploy automation to make your job easier.
• Have access to whatever training resources can help you succeed.

What technologies will you work with?

• AWS
• Docker
• Kubernetes, ArgoCD, and Helm
• GitHub Actions
• Terraform
• Grafana, Monitoring, Alerting, and Logging services

What will you NOT do?

• You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.

Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 5+ years of experience in DevOps or as an SRE (or equivalent production engineering role).
• Strong experience with AWS, Docker, and Kubernetes.
• Experience with CI/CD pipelines and methodologies.
• Experience with IaC tooling such as Terraform.
• Very knowledgeable in Linux systems.
• Strong verbal and written communication skills.
• Strong ability to think on your feet, come up with innovative solutions, and solve problems that may be completely unique.
• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will make you happy and productive
• An awesome community of co-workers

The base salary range for this position is $150,000 – $200,000. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026 . Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions.

At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Is this Senior DevOps Engineer role fully remote? Yes, the role is fully remote and open to candidates in any time zone. However, the team operates on PST, and employees are expected to travel to the San Jose, CA office up to three times per year plus one company-wide offsite, with all travel expenses covered. What is the salary range for this position at BetterHelp? The base salary range is $150,000–$200,000 per year, plus eligibility for a performance bonus. Total compensation varies based on location, experience, education, and certifications. What experience is required to apply for this DevOps role? Candidates need 5+ years of experience in DevOps, SRE, or an equivalent production engineering role, with strong hands‑on experience in AWS, Docker, Kubernetes, CI/CD pipelines, Terraform, and Linux systems. Will I need to participate in on-call rotations? Yes, participating in an on-call incident management rotation is part of the role, alongside providing service outage escalation response in collaboration with software engineers. Does BetterHelp offer mental health benefits to employees? Yes, BetterHelp offers a holistic perks program that includes free therapy access and employee wellness benefits, in addition to standard health, dental, and vision coverage and a 401(k) with employer matching.

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