Auction Title & Registration Specialist (Part-Time)

RB Global Inc.; Atlanta (GA); Ibrido; USD 25.000 - 33.000; Part-time

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO 15 days per year

Descrizione del lavoro

RB Global Inc. is seeking a Part-Time Title Coordinator to manage the processing of vehicle titles and registrations for our Live Auction activities.

You will coordinate cross-departmental workflows, review documents for accuracy, and ensure compliance with state requirements and company policies. The role requires strong attention to detail, solid organizational skills, and effective communication with sellers and buyers to resolve title issues quickly.

Competenze

• Minimum 3 years of customer service experience, preferably including title transfer work.
• Excellent organizational skills with the ability to manage multiple tasks.
• Strong written and verbal communication skills.
• Proficiency with MS Office and general computer literacy.
• High attention to detail and accuracy in documentation.
• Flexibility to adapt to new programs and changing priorities.
• Ability to handle complex issues and provide professional service.
• Experience in a professional office environment.

Mansioni

• Collect, review and process titles, Bills of Sale, powers of attorney and related documents for live auction transactions.
• Perform data entry, title tracking, filing, copying and scanning as part of the title transfer process.
• Respond promptly to customer inquiries in a professional manner.
• Identify provincial/title requirements and obtain duplicate titles as needed.
• Collaborate with internal departments and consignors to resolve issues such as incorrect information or liens.
• Support other tasks as assigned.

Conoscenze

Customer service

Organizational skills

Communication skills

MS Office

Attention to detail

Adapt to new programs

Prioritization

Problem solving

Professional demeanor

Descrizione del lavoro

Description

The Part-Time Title Coordinator is responsible for the coordination of all activities involved in processing vehicle titles & registrations for our Live Auction activity within the province. The Part-Time Title Coordinator processes vehicle titles & registrations accurately & efficiently and in accordance with both company and province agency requirements. Working with multiple internal departments, the Part-Time Title Coordinator ensures that we are delivering timely and exceptional customer service to both sellers and buyers by organizing, reviewing and processing title transfer documentation and working to resolve any issues that may arise within this business process.

Qualifications

• 3 years’ customer service experience preferably including title transfer work.
• Strong organizational skills
• Strong communication skills
• Strong computer skills, especially MS Office
• Strong attention to detail
• Ability to adapt to new programs and processes
• Ability to work with changing priorities
• Ability to work through complex issues
• Professional office work environment

Responsibilities

• Collect, review and process titles, CarFax, Bills of Sale, Power of Attorneys and all related documents for all titled assets which transact on through the live auction within the province
• Handle administrative office functions involved in the title transfer process such as data entry, title tracking, filing, copying, scanning
• Respond to customer enquiries and requests in a timely and professional manner
• Identify provincial title requirements, request duplicate titles and collect Power of Attorney documents as needed to ensure our sales transactions are completed efficiently & in a timely manner.
• Collaborate with internal departments & consignors to resolve any issues that may arise, such as incorrect information on title, replacement VIN plates, liens and/or duplicate titles
• Flexible and willing to perform other tasks as assigned

Employer

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.