Auction Operations Specialist

CarMax; Illinois; On-site; USD 22,041 - 35,266; Full time

Benefits offered by this job

Paid sick time

Paid vacation

Holiday time

Job summary

CarMax Chicago Auction Center is seeking a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with accuracy and integrity.

You will handle cash management, audit critical paperwork, and maintain clear communication with customers and teams in a fast-paced, team-oriented environment. Experience with Microsoft Office and data entry, attention to detail, and flexibility to work nights or weekends is valued.

Qualifications

• Ability to read, interpret, and record data accurately for compliance and reporting.
• Strong organizational and multitasking ability in a deadline-driven environment.
• Proficiency in Microsoft Office and data entry systems; intermediate PC skills.
• Effective verbal and written communication for customers and team interactions.
• Ability to lift up to 20 lbs and stand for extended periods.
• Commitment to confidentiality and CarMax policies.
• Flexibility to work varied schedules, including nights, weekends and holidays.

Responsibilities

• Deliver outstanding customer service by greeting customers and guiding them through paperwork processes.
• Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
• Manage auction and appraisal transactions with accurate titles, payoffs, and proper documentation for funding.
• Handle cash management tasks, including receiving payments, preparing deposits, and maintaining security protocols.
• Train and mentor new associates and support store operations by assisting multiple departments and balancing overflow traffic.
• Perform clerical duties such as filing, data entry, and reconciliation of missing information while maintaining accuracy.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

Data entry

Microsoft Office

Communication

Organizational skills

Multitasking

Attention to detail

Confidentiality

Flexibility

Physical ability

Tools

Data entry systems

Job description

CarMax Chicago Auction Center is seeking a Business Operations Associate to support store operations, processing sales, auctions, and appraisals with accuracy and integrity.

You will handle cash management, audit critical paperwork, and maintain clear communication with customers and teams in a fast-paced, team-oriented environment. Experience with Microsoft Office and data entry, attention to detail, and flexibility to work nights or weekends is valued.