Auction Office Concierge & Admin Specialist

Hansen Auction Group; Downing (WI); On-site; USD 19,000 - 26,000; Full time

Job summary

Hansen Auction Group seeks an Office Receptionist to welcome guests and manage front-desk duties for auctions in Wisconsin. You will answer calls, process payments, prepare invoices, and support inventory and marketing tasks with attention to detail.

Candidate should have basic office experience, strong customer service skills, and be comfortable using AI-assisted tools to improve efficiency. This is an on-site role at auctions sites in Wisconsin.

Qualifications

• High school diploma or equivalent required.
• Some office experience preferred.

Responsibilities

• Greet visitors, determine purpose of visit, and direct or escort to destinations.
• Operate telephone to answer, screen, or forward calls.
• Use email and messaging systems to communicate with customers and employees.
• Accept payments via cash, check, or credit card.
• Keep reception area tidy and stocked with supplies and advertising materials.
• Monitor inventory and request replenishment of items.
• Provide administrative support such as proofreading, data transcription, and handling invoices/pay records.
• Sort and distribute mail and deliveries.
• Assist in inventory transfers between locations.
• Review and categorize photos for upcoming auctions.
• Utilize AI-assisted tools to streamline admin, scheduling, and customer workflows.
• Travel to off-site auctions as needed.
• Other duties as required.

Skills

Cash handling

Critical thinking

Active listening

Customer service

Time management

AI-assisted tools

Education

High school diploma or equivalent

Tools

AI-assisted tools

Job description

Hansen Auction Group seeks an Office Receptionist to welcome guests and manage front-desk duties for auctions in Wisconsin. You will answer calls, process payments, prepare invoices, and support inventory and marketing tasks with attention to detail.

Candidate should have basic office experience, strong customer service skills, and be comfortable using AI-assisted tools to improve efficiency. This is an on-site role at auctions sites in Wisconsin.