Auction Cataloging & Customer Service Specialist

BELOIT AUCTION SERVICE INC; Beloit (WI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

STD/LTD/Life Insurance

401(k)

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Beloit Auction & Realty, Inc. is seeking Auction Cataloging & Customer Service Specialists to join our team in Beloit, WI. The role blends cataloging assets with attentive client service, supporting daily auction operations in a large new facility.

You will photograph and catalog items, assist clients at the front desk, and help with payment, pickup, and issue resolution while working across warehouse and office functions. Training and advancement opportunities available.

Qualifications

• Catalog auction items with photography and accurate descriptions.
• Provide front office support: answer bidder/consignor questions.
• Assist with payment, pickup, and issue resolution.
• Use warehouse equipment safely and efficiently.

Responsibilities

• Catalog auction items with professional photography and accurate descriptions
• Provide front office support: answer bidder/consignor questions and help buyers find the items they won on auction
• Assist with payment, pickup, and resolution of auction-related issues
• Use warehouse and moving equipment (pallet jacks, dollies, etc.) safely and efficiently
• Deliver excellent customer service to buyers and sellers alike
• Support process improvements and upcoming facility transition

Tools

Photography equipment

Auction software

Job description

Benefits:

• STD/LTD/Life Insurance
• 401(k)
• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Job Overview

Beloit Auction & Realty, Inc.—one of the Midwest’s largest and fastest-growing auction companies—is hiring Auction Cataloging & Customer Service Specialists to join our dynamic team. This role blends hands-on auction support and customer service, making it ideal for dependable, hard-working individuals who enjoy variety in their day.

You’ll help photograph and catalog assets, assist clients, and support daily auction operations in our new 55,000 sq. ft. auction facility.

Why You’ll Love Working Here

• Established & Expanding: 60+ years in business with a brand new facility that just opened.
• Variety & Impact: Your work spans both warehouse and office functions, directly supporting buyers, sellers, and smooth auction operations.
• Growth Opportunities: Gain skills in multiple areas—logistics, cataloging, customer service— with room to advance.
• Support + Independence: We’ll give you the training, tools, and trust to succeed.

Key Responsibilities

• Catalog auction items with professional photography and accurate descriptions
• Provide front office support: answer bidder/consignor questions and help buyers find the items they won on auction
• Assist with payment, pickup, and resolution of auction-related issues
• Use warehouse and moving equipment (pallet jacks, dollies, etc.) safely and efficiently
• Deliver excellent customer service to buyers and sellers alike
• Support process improvements and upcoming facility transition

What We’re Looking For

• Dependable, responsible, and professional—someone who shows up and follows through
• Strong communication skills, both written and verbal
• Comfort with technology (phones, tablets, computers)
• Ability to safely lift/move household items
• Organized, detail-oriented, and efficient with time management
• Team-first attitude with willingness to learn multiple areas of the business
• Must pass a pre-employment drug screening (we maintain a drug-free workplace)