Auction Admin & Front Desk Specialist

Carvana; Imperial Township (MO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Quality Benefits

Holiday and Paid Time Off

Education and Equipment Reimbursement

Matching 401(k)

Career Path Opportunities

And More!

Job summary

ADESA is seeking an Office Administrator to support auction processes in a customer-facing environment. You will greet onsite visitors, assist with dealer registrations, issue bidder badges, and manage documents with accuracy.

You will enter data into internal systems, handle mail, reconcile payments, support SOX audits, and ensure smooth cross-department operations in a fast-paced setting. Strong communication and organization are essential.

Qualifications

• High School diploma or GED preferred.
• Notary certification preferred.
• 1 year of office environment experience preferred.
• Must be 18 years of age and have a valid driver’s license.

Responsibilities

• Act as the first point of contact for onsite visitors, including internal and external customers and vendors, and direct or guide visitors as appropriate.
• Assist customers at the front counter, including dealer registration and obtaining bidder badges.
• Receive, sort, and distribute mail; prepare and mail customer statements, invoices, titles, floorplan packets; maintain shipping accounts.
• Review, scan, upload, and distribute documents and reports, including confidential documents and PII.
• Enter and update information in internal databases; reconcile P-card transactions.
• Process customer payments (check, ACH/EFT, wire) and verify floor plan payments.
• Make outbound calls to customers regarding payment status and collections.
• Assist with SOX audits and reporting; maintain filing systems for titles and documents.
• Maintain auction supplies and inventory; order items from approved vendors.

Skills

Team player

Customer service

Analytical thinking

Organizational skills

Safety focus

Multitask

Strong written/verbal communication

Data entry

Education

High School diploma or GED

Notary certification

1 year office experience

Driver's license

Tools

Computer systems and applications

Job description

ADESA is seeking an Office Administrator to support auction processes in a customer-facing environment. You will greet onsite visitors, assist with dealer registrations, issue bidder badges, and manage documents with accuracy.

You will enter data into internal systems, handle mail, reconcile payments, support SOX audits, and ensure smooth cross-department operations in a fast-paced setting. Strong communication and organization are essential.