Attendant, RV Park

Princess Cruises and Holland America Line; Alaska; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Travel - Free Cruise After FirstSeason

Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Kenai Princess Wilderness Lodge is seeking an RV Park Attendant to support daily operations and deliver exceptional guest service. You will handle check-ins/check-outs, reservations, and maintain RV park cleanliness and safety for a welcoming guest experience.

This seasonal, full-time role requires owning an RV, passing a background check, being at least 18, and eligibility to work in the United States. Housing may be provided where available.

Qualifications

• Must possess their own RV (Motor-home or Trailer).
• Must pass a pre-employment background check.
• Minimum age of 18 years to reside in company housing (where available).
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor visas at this time.

Responsibilities

• Welcome all guests in a friendly manner and assist with any questions or concerns during their stay.
• Process check-ins/check-outs and collect payments via cash or credit cards.
• Pre-register, block reservations, and take same-day or future reservations.
• Perform regular inspections of the RV Park and recommend maintenance of equipment and grounds as needed.
• Maintain overall cleanliness of RV Park, general store, laundry room, and restrooms including safe use of chemicals.
• Apply knowledge of company products, tours, services, and operations for guests and employees to enhance the vacation and work experience.
• Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas.

Skills

Verbal Communication

Written Communication

Lifting 50 lbs

Independent Work

Health & Safety

Stamina/Endurance

Job description

Attendant, RV Park

Department: Guest Services

Employment Type: Seasonal - Full Time

Location: Kenai Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

As an RV Attendant you will assist in the day-to-day RV Park operations by providing excellent customer service, listening and responding to guests’ needs and concerns. You will apply knowledge of the property, optional tours, services, local information, policies, procedures, and guidelines to assist guests. This role also implements and maintains procedures and policies within established company guidelines.

RESPONSIBILITIES

• Welcome all guests in a friendly manner and assist with any questions or concerns during their stay.
• Process check-ins/check-outs and collect payments via cash or credit cards.
• Pre-register, block reservations, and take same-day or future reservations.
• Perform regular inspections of the RV Park and recommend the maintenance of equipment and grounds as needed.
• Maintain overall cleanliness of RV Park, general store, laundry room, and restrooms including the use of chemicals safely.
• Apply knowledge of company products, tours, services, and operations for guests and employees to enhance the vacation and work experience.
• Answer and re-direct telephone calls as needed; greet and interact with guests at the desk or designated areas.

REQUIREMENTS

• Must possess their own RV (Motor-home or Trailer).
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Must be able to communicate verbally and written both in person and over the phone and radio.
• Must be able to lift 50 lbs/23 kgs. Heavy lifting is required.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for a minimum of 8 hours per day.

Benefits

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.