ATM Systems Engineer II: Secure, High-Uptime Banking Network

CSI; Valparaiso (IN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Computer Services, Inc. (CSI) is seeking an ATM Systems Engineer to implement, maintain, and monitor ATM infrastructure. You will ensure high availability, security, and regulatory compliance across transaction processing environments in a hybrid on-site setting in Valparaiso, IN.

The role requires 5+ years in ATM or banking infrastructure, expertise with major ATM platforms, and strong technical skills. Join CSI to help banks deliver reliable ATM services.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering, or a related field.
• 5+ years of experience supporting ATM systems, banking infrastructure, or payment systems.
• Experience with ATM platforms such as NCR, Diebold Nixdorf, Hyosung, or similar.
• Knowledge of Windows Server, Linux, and enterprise networking concepts.
• Experience with transaction processing systems and payment networks.
• Strong troubleshooting, analytical, communication, and stakeholder management skills.

Responsibilities

• Deploy, configure, and maintain ATM hardware, software platforms, operating systems, middleware, and transaction processing applications.
• Monitor ATM network performance and system health to ensure maximum uptime.
• Coordinate ATM upgrades, relocations, and decommissioning activities.
• Diagnose and resolve ATM software, communication, transaction-related, and peripheral incidents, including card readers, cash dispensers, receipt printers, and PIN pads.
• Perform root cause analysis for recurring issues and implement corrective actions.
• Support production incidents and participate in on‑call support rotations.
• Manage secure connectivity between ATMs and payment switches.
• Implement and maintain ATM security controls, encryption standards, key management, certificate management, authentication mechanisms, and compliance requirements.
• Ensure adherence to PCI‑DSS, banking regulations, and security best practices.
• Develop and maintain monitoring dashboards and alerts; analyze transaction performance and ATM availability metrics.
• Perform capacity planning, recommend infrastructure improvements, and proactively identify and mitigate system risks.
• Collaborate with ATM vendors, managed service providers, financial network partners, product teams, and internal stakeholders.
• Coordinate software releases, patch deployments, hardware upgrades, vendor support cases, and service‑level agreements.
• Maintain technical documentation, operational procedures, disaster recovery plans, and support audit and regulatory compliance activities.
• Ensure change management processes are followed for system updates and releases.

Skills

Troubleshooting

Stakeholder mgmt

Analytical thinking

Communication

Education

Bachelor's degree in CS/IT/Engineering

Tools

Prognosis

Gasper

Paragon

T3

PowerShell

Bash

SQL Server

Oracle

Job description

Computer Services, Inc. (CSI) is seeking an ATM Systems Engineer to implement, maintain, and monitor ATM infrastructure. You will ensure high availability, security, and regulatory compliance across transaction processing environments in a hybrid on-site setting in Valparaiso, IN.

The role requires 5+ years in ATM or banking infrastructure, expertise with major ATM platforms, and strong technical skills. Join CSI to help banks deliver reliable ATM services.