ATM Field Service Technician: Repair & Service

Talentify; Durham (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

Client is seeking a Field Service Technician in Durham, NC to repair, service, and maintain ATMs. You will troubleshoot at the module level, replace components, and keep accurate reports on calls and activity. Training will cover application of safety procedures and Client-specific standards.

You may be dispatched daily with rotating shifts including nights or weekends. A high school diploma, basic electrical/mechanical aptitude, a reliable vehicle, and an Android phone for work orders are

Qualifications

• High School Diploma or equivalent (0–1 years of related experience referenced).
• Reliable transportation.
• An Android smartphone to receive work orders on and access support documentation.
• Basic tools: #1 and #2 flathead and Phillips screw drivers are most common; tools not supplied.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintain parts inventory and related records.
• Provide status reports throughout the service repair.
• Diagnose problems based on information from calls and ATM error logs.
• Take ownership of customer issues until resolution per SLA.

Skills

Problem-solving

Time management

Self-motivation

Basic electrical aptitude

Basic mechanical aptitude

Android smartphone usage

Education

High School Diploma or equivalent

Associate degree (preferred)

Tools

Flathead screwdriver

Phillips screwdriver

Basic toolkit

Job description

Client is seeking a Field Service Technician in Durham, NC to repair, service, and maintain ATMs. You will troubleshoot at the module level, replace components, and keep accurate reports on calls and activity. Training will cover application of safety procedures and Client-specific standards.

You may be dispatched daily with rotating shifts including nights or weekends. A high school diploma, basic electrical/mechanical aptitude, a reliable vehicle, and an Android phone for work orders are