ATM Field Service Technician - Flexible Hours on the Road

CTC; Virginia (MN); On-site; USD 52,000 - 60,000; Full time

Job summary

CTC is seeking an ATM Service Technician to service locations in Albany, NY, on a 6-month contract. You will perform maintenance and repairs, diagnose issues from call info and ATM logs, and manage parts inventory while meeting SLA obligations. Must be flexible with schedules including nights and weekends.

High School Diploma or equivalent is required; an Associate degree is preferred. Travel and on-site work with safety awareness are expected as part of field service responsibilities.

Qualifications

• Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
• Must have a high level of personal integrity and work well with minimal supervision.
• Must have Basic Electrical and Mechanical aptitude, skillset, and knowledge.
• Must have good problem-solving skills, be able to pick up new skills quickly, and work well under pressure.
• An associate degree is preferred.

Responsibilities

• Perform minor maintenance, repairs, and component replacement at the module level.
• Maintains parts inventory and related records.
• Provides status reports throughout the service repair.
• Diagnose problems based on the information provided in the call and through the error logs on the ATM.
• Responsible for ownership of customer issues until resolution according to SLA agreements.

Skills

Problem-solving skills

Flexibility to work nights weekends

Basic electrical & mechanical aptitude

Reliable transportation

Android smartphone for work orders

Education

High School Diploma or equivalent

Associate degree (preferred)

Job description

CTC is seeking an ATM Service Technician to service locations in Albany, NY, on a 6-month contract. You will perform maintenance and repairs, diagnose issues from call info and ATM logs, and manage parts inventory while meeting SLA obligations. Must be flexible with schedules including nights and weekends.

High School Diploma or equivalent is required; an Associate degree is preferred. Travel and on-site work with safety awareness are expected as part of field service responsibilities.