ATM Field Service Tech - On-Site Maintenance & Training

Diebold Nixdorf, Incorporated; Fairfield (CA); On-site; USD 56,000 - 62,000; Full time

Job summary

Diebold Nixdorf, Incorporated is seeking a Field Services Technician to install, troubleshoot and maintain ATMs and related equipment at customer sites. You will perform incident handling, preventive maintenance, and IMAC/R tasks, and you may train customers on system operation.

Strong communication and a valid driver’s license are required. This on-site role offers hands-on hardware and software configuration work across a defined service area, with the potential for additional incentives based

Qualifications

• Education or equivalent work experience required.
• 1–2 years of relevant field service experience.
• Good written and verbal communication skills.
• Driver's license and safe driving record.

Responsibilities

• Install, debug and maintain ATMs and related equipment at customer sites.
• Handle incidents, perform preventive maintenance and IMAC/R tasks.
• Repair hardware at component level and perform software configurations.
• Train customers on usage and operation of installed systems.
• Update dispatch with status and progress; communicate findings.

Skills

Diagnostic tools

Troubleshooting

Hardware repair

Software configuration

Communication skills

Driver's license

Education

Education or equivalent

Job description

Diebold Nixdorf, Incorporated is seeking a Field Services Technician to install, troubleshoot and maintain ATMs and related equipment at customer sites. You will perform incident handling, preventive maintenance, and IMAC/R tasks, and you may train customers on system operation.

Strong communication and a valid driver’s license are required. This on-site role offers hands-on hardware and software configuration work across a defined service area, with the potential for additional incentives based