ATM Field Service Engineer — On-Site, On-Call

Hyosung America, Inc; Dayton (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will provide on-site support, including repairs, maintenance, and software loading, with occasional training and travel beyond your home geography.

The role requires understanding electronics, ability to use voltmeters and hand tools, and flexibility for extended hours and on-call duties. A valid driver's license and security awareness are essential.

Qualifications

• Associate's degree in electronics or equivalent experience.
• ATM experience preferred but not required; 3–5 years in field service acceptable.

Responsibilities

• Install, repair, software load and maintain ATMs within territory.
• Train bank staff or vendors on maintenance tasks.
• Coordinate with internal/external support for end-user service needs.
• Maintain service levels as defined by contracts.
• Occasionally travel outside home geography on short notice.
• Perform preventive maintenance and diagnostics on ATMs.
• Manage spare parts and inventory processes.
• Complete administrative reports in a timely manner.

Skills

Electronics basics

Field service experience

Customer service

Education

Associate's Degree in Electronics

ATM experience (preferred)

Tools

Analog voltmeters

Digital voltmeters

Hand tools

Job description

Hyosung America, Inc. is seeking a Field Service Engineer to service and maintain ATMs within a defined territory. You will provide on-site support, including repairs, maintenance, and software loading, with occasional training and travel beyond your home geography.

The role requires understanding electronics, ability to use voltmeters and hand tools, and flexibility for extended hours and on-call duties. A valid driver's license and security awareness are essential.