ATM & Amusement Equipment Technician

Accel Entertainment, Inc.; Dubuque (IA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life, AD&D, and disability insurance

401(k) with traditional and Roth plans

Employee Assistance Program (EAP)

Access to FSA/HSA accounts

Job summary

Accel Entertainment, Inc. is the leading gaming terminal operator providing service to thousands of locations across the United States. We are seeking a reliable technician to maintain ATMs and amusement devices, assist with loading supplies, and support ongoing customer service efforts.

You will troubleshoot repairs, manage inventory, and document maintenance activities. The role requires physical capability and a customer-focused approach in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• ATM, amusement, gaming, or similar electronic/mechanical aptitude preferred but not required.
• Strong communication and ability to follow written or verbal instructions.
• Ability to work 8:30am–5pm.
• Excellent organizational, problem-solving and analytical skills.
• Computer literacy is helpful but not required.
• Valid driver’s license is required.
• Frequent lifting up to 50 pounds may be needed.

Responsibilities

• Maintain and repair ATMs, amusement equipment, and redemption devices.
• Load and unload supplies and assist in related tasks.
• Respond to service calls and troubleshoot equipment repairs promptly.
• Interact with clerks, restaurant staff, management, and customers to resolve issues.
• Manage inventory to ensure parts are available for repairs.
• Complete necessary documentation for device maintenance and logs.
• Conduct auditing procedures on amusement devices, dispensers, and ATMs.

Skills

Great customer service

Communication

Organizational skills

Problem solving

Analytical skills

Computer literacy

Valid driver’s license

Physical strength (lift 50 lbs)

Education

High school diploma or equivalent

Job description

Accel Entertainment, Inc. is the leading gaming terminal operator providing service to thousands of locations across the United States. We are seeking a reliable technician to maintain ATMs and amusement devices, assist with loading supplies, and support ongoing customer service efforts.

You will troubleshoot repairs, manage inventory, and document maintenance activities. The role requires physical capability and a customer-focused approach in a fast-paced environment.