Field Service Technician – Gaming & ATM Gear

Accel Entertainment, Inc.; Mount Vernon (IL); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401(k) with match

PTO and paid holidays

Descripción de la vacante

Accel Entertainment, Inc. is seeking field technicians to repair and maintain gaming devices, ATMs, and amusement equipment at locations across Illinois. The role includes loading/unloading supplies, managing inventory, and providing excellent customer service.

The position offers a company vehicle, fuel card, weekend and shift differentials, and comprehensive benefits. Applicants must be 21+, have a valid driver’s license, and be able to lift up to 50 pounds.

Formación

• High school diploma or equivalent required.
• Terminal Handler's License provided/costs covered by company.
• Experience in ATM, amusement, gaming or related electronics a plus.
• Effective communication and instruction-following required.
• Valid driver's license and ability to lift up to 50 lbs.

Responsabilidades

• Respond to and troubleshoot service calls for equipment repairs in a timely manner.
• Interact with clerks, restaurant staff, management, and customers to solve issues.
• Provide exemplary customer service and maintain equipment logs.
• Manage inventory to ensure parts are available for repairs.
• Complete all necessary documentation for device entry and logs.
• Perform auditing procedures on gaming devices, ATMs, and dispensers.

Conocimientos

Customer service

Communication

Organizational skills

Problem solving

Computer literacy

Driver's license

Age 21+

Lifting up to 50 lbs

Educación

High school diploma or equivalent

Terminal Handler's License

Descripción del empleo

Accel Entertainment, Inc. is seeking field technicians to repair and maintain gaming devices, ATMs, and amusement equipment at locations across Illinois. The role includes loading/unloading supplies, managing inventory, and providing excellent customer service.

The position offers a company vehicle, fuel card, weekend and shift differentials, and comprehensive benefits. Applicants must be 21+, have a valid driver’s license, and be able to lift up to 50 pounds.