Amusement & ATM Service Technician

Accel Entertainment, Inc.; Dubuque, Northern (IA, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Job summary

Accel Entertainment, Inc. in Dubuque, IA is seeking an Amusement Service Technician for full-time on-site work. You will maintain and repair ATMs, amusement equipment, and redemption devices, loading supplies and assisting in other areas as needed.

The role requires a high school diploma or equivalent and strong customer service with communication and organizational skills. Expect 8:30am-5pm hours, a driver’s license, and ability to lift up to 50 pounds. Eligible benefits are provided.

Qualifications

• Great Customer Service
• High school diploma or equivalent
• Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude
• Ability to communicate effectively & follow written or verbal instruction
• Hiring for 8:30am-5pm
• Strong organizational, problem-solving, analytical skills
• Computer literacy helpful but not required
• Valid driver’s license
• Frequently required to lift/push weights up to 50 pounds

Responsibilities

• Respond to and troubleshoot service calls for equipment repairs in a timely manner
• Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
• Provide exemplary customer service
• Manage inventory to ensure parts are available when repairs are needed
• Complete all necessary documentation for device entry and logs
• Perform auditing procedures on amusement devices, dispensers, and ATMs

Skills

Customer service

Communication

Organizational skills

Problem-solving

Basic computer literacy

Valid driver\'s license

Lift up to 50 pounds

Education

High school diploma or equivalent

Job description

Accel Entertainment, Inc. in Dubuque, IA is seeking an Amusement Service Technician for full-time on-site work. You will maintain and repair ATMs, amusement equipment, and redemption devices, loading supplies and assisting in other areas as needed.

The role requires a high school diploma or equivalent and strong customer service with communication and organizational skills. Expect 8:30am-5pm hours, a driver’s license, and ability to lift up to 50 pounds. Eligible benefits are provided.