Atlassian CMDB & Jira Administrator — Hybrid

McLane Company, Inc.; Austin (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA

Company-paid life insurance

Paid time off from day one

Pet insurance

Maternity/paternity leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Company, Inc. seeks an experienced Atlassian Administrator (CMDB & Configuration Management) to own Jira administration, Jira Assets (Insight), and CMDB governance.

You will partner with infrastructure, cloud, cybersecurity, and service management teams to ensure data integrity and trusted operational decision-making. This hybrid role requires 3+ days in the Temple, TX office, with candidates within a 50-minute radius encouraged to apply.

Qualifications

• 3+ years of Jira Service Management and Atlassian administration experience.
• Strong expertise in CMDB administration and governance, Jira Assets (Insight).
• Experience with asset lifecycle management, service mapping and dependency management.
• Familiarity with Atlassian Automation and REST APIs.
• Working knowledge of ITIL Configuration Management practices.
• Experience integrating Jira Assets with enterprise platforms and third‑party systems.

Responsibilities

• Administer and support Jira, Jira Service Management, workflows, permissions, automations, and governance.
• Manage Jira Assets (Insight), including schemas, object models, relationships, service mappings, and asset lifecycle processes.
• Maintain CMDB integrity through governance, audits, data-quality reviews, and compliance activities.
• Develop integrations and automation using Atlassian Automation, REST APIs, discovery tools, and cloud platforms.
• Build and maintain service dependency mappings to support incident, problem, and change management.
• Create dashboards, reports, and KPIs to monitor CMDB health and operational performance.
• Partner with infrastructure, cloud, security, network, and application teams for governance.

Skills

Jira Administration

Atlassian administration

CMDB governance

Service Mapping

Automation & REST APIs

Stakeholder management

Problem solving

Education

Bachelor’s degree in information technology or related field

Tools

Jira Service Management

Jira Assets (Insight)

CMDB tooling

Job description

McLane Company, Inc. seeks an experienced Atlassian Administrator (CMDB & Configuration Management) to own Jira administration, Jira Assets (Insight), and CMDB governance.

You will partner with infrastructure, cloud, cybersecurity, and service management teams to ensure data integrity and trusted operational decision-making. This hybrid role requires 3+ days in the Temple, TX office, with candidates within a 50-minute radius encouraged to apply.