Atlassian Administrator: CMDB & Automation Lead

McLane Company, Inc.; Temple (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental & vision insurance

Life insurance

Paid time off from day one

Tuition reimbursement

Employee assistance programs

Discount programs

Job summary

McLane Company, Inc. is seeking an experienced Atlassian Administrator to own Jira administration, Jira Assets (Insight), and CMDB governance. You will partner with infrastructure, security, and service management teams to ensure data integrity and trusted information for operations.

The role requires hands-on administration, automation development, and service mapping to support incident, problem, and change management across a hybrid work model in the Temple, TX area.

Qualifications

• Bachelor's degree in IT, CS, business, or related field.
• 3+ years of Jira Service Management and Atlassian administration experience.
• Strong CMDB governance and Jira Assets (Insight) expertise.
• Experience integrating Jira Assets with enterprise platforms and third-party systems.
• Familiarity with ITIL Configuration Management practices.

Responsibilities

• Administer and support Jira, Jira Service Management, workflows, permissions, automations, and governance.
• Manage Jira Assets (Insight), including schemas, object models, relationships, service mappings, and lifecycle processes.
• Maintain CMDB integrity through governance, audits, data-quality reviews, and compliance activities.
• Develop integrations and automation using Atlassian Automation, REST APIs, discovery tools, cloud platforms, and enterprise systems.
• Build and maintain service dependency mappings to support incident, problem, and change management.
• Create dashboards, reports, and KPIs to monitor CMDB health, asset compliance, and performance.
• Partner with infrastructure, cloud, security, network, and applications teams to improve configuration visibility.

Skills

Jira administration

Atlassian tools

Automation scripting

Stakeholder communication

Education

Bachelor's degree in IT / Computer Science / related field

Tools

Jira Service Management

Jira Assets (Insight)

CMDB

REST APIs

Job description

McLane Company, Inc. is seeking an experienced Atlassian Administrator to own Jira administration, Jira Assets (Insight), and CMDB governance. You will partner with infrastructure, security, and service management teams to ensure data integrity and trusted information for operations.

The role requires hands-on administration, automation development, and service mapping to support incident, problem, and change management across a hybrid work model in the Temple, TX area.