Athletics Ticketing & Revenue Operations Coordinator

LEARFIELD Amplify; New York (NY); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) + Match

Flexible PTO

Parental Leave

Paid Holidays

Life Insurance

Job summary

Learfield Amplify is seeking an Operations Coordinator to support outreach and revenue generation for university ticket programs. You will help manage season-ticket sales, outreach, and day-to-day ticket office operations.

The role requires at least 1 year in sales/marketing within sports, strong communication, and the ability to handle multiple projects in a fast-paced environment. This position offers diverse support across ticket operations and marketing teams.

Qualifications

• 1+ years of relevant sales or marketing experience in sports/sponsorship landscape.
• Attention to detail and ability to work in a fast-paced environment.
• Knowledge of sports industry and excellent communication skills.
• Team player able to handle multiple projects with varying deadlines.
• Strategic, creative, and proactive thinking with strong analytical skills.

Responsibilities

• Sales/Retention: Conduct outbound sales efforts to prospective fans regarding season tickets and group packages.
• Maintain accurate, timely account information within CRM and ticketing systems.
• Assist with inbound inquiries and fan correspondence as needed.
• Retain a portfolio of season ticket holders through proactive outreach and personalized service.
• Track account activity, renewal status, and customer feedback in CRM systems to inform outreach and improve retention efforts.
• Collaborate with Ticketing and Marketing to enhance the season ticket holder experience.
• Ticket Operations: Assist with managing ticketing system, event builds, pricing, seating maps, and inventory.
• Support Digital Marketing with data consolidation and lead generation.
• Provide game day support by coordinating group experiences and assisting customers with purchases and service resolutions.
• Assist with scheduling and coordination for game day interns.

Skills

Sales experience

Marketing experience

Attention to detail

Ability to work in fast-paced env

Excellent communication

Team player

Strategic thinking

Analytical skills

Education

Bachelor’s degree or equivalent

Tools

PowerPoint

Adobe Photoshop

Illustrator

Excel

Paciolan

Salesforce

Marketing Automation

Job description

Learfield Amplify is seeking an Operations Coordinator to support outreach and revenue generation for university ticket programs. You will help manage season-ticket sales, outreach, and day-to-day ticket office operations.

The role requires at least 1 year in sales/marketing within sports, strong communication, and the ability to handle multiple projects in a fast-paced environment. This position offers diverse support across ticket operations and marketing teams.