Athletics Ticketing & Fan Experience Associate (Part-Time)

University of Minnesota; Minneapolis (MN); Presencial; USD 17.000 - 25.000; A tiempo parcial

Descripción de la vacante

University of Minnesota Athletics Department is seeking a part-time ticket office assistant to handle ticketing transactions and customer inquiries. You will use Paciolan software to assist single-game buyers and season ticket holders, answer office calls, and provide accurate information in person and over the phone.

Responsibilities include supporting sport managers with ticket prep for all home Gopher events, working 5–10 hours weekly in the office, and being available for nights and

Formación

• High School diploma or equivalent.
• Interest in pursuing a career in athletics.
• Proven ability to meet deadlines.
• Innovative and enthusiastic - able to think outside the box.
• Strong interpersonal skills and customer service background.
• Ability to work non-standard hours, including nights and weekends.
• Familiarity with Google products.

Responsabilidades

• Assist customers with account management and ticket transactions using Paciolan.
• Answer inbound calls for the Athletics Department.
• Provide accurate ticketing information in person and by phone.
• Support sport managers with ticket prep for Gopher events.
• Perform additional duties as assigned.

Conocimientos

Customer service

Interpersonal skills

Deadline driven

Team player

Athletics knowledge

Non-standard hours

Educación

High School diploma or equivalent

Herramientas

Google Workspace

Descripción del empleo

University of Minnesota Athletics Department is seeking a part-time ticket office assistant to handle ticketing transactions and customer inquiries. You will use Paciolan software to assist single-game buyers and season ticket holders, answer office calls, and provide accurate information in person and over the phone.

Responsibilities include supporting sport managers with ticket prep for all home Gopher events, working 5–10 hours weekly in the office, and being available for nights and