Athletics Ticket Office Assistant (Student)

The University of Georgia; Athens (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The University of Georgia in Athens is seeking a Ticket Office Student Assistant to handle phone and in-person inquiries at the Butts-Mehre ticket window, and to manage email correspondence with customers. You will support ticket allocations, fulfill orders, and assist with mailings for both season and single-game events.

This role requires basic office software skills and familiarity with ticketing systems like Paciolan and StubHub.

Qualifications

• High school diploma or equivalent may be needed depending on requirements.
• Familiarity with ticketing software (Paciolan) and StubHub is preferred.
• Strong communication and written business correspondence.
• Ability to handle multiple tasks and work independently.

Responsibilities

• Answer phones and assist customers in person at the ticket window, and respond to emails.
• Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing.
• Support special projects for full-time Ticket Office staff.
• Assist training of volunteers and student employees; use Microsoft Office for training; knowledge of Paciolan/StubHub.

Skills

Customer service

Communication skills

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Paciolan

StubHub

Microsoft Office

Job description

The University of Georgia in Athens is seeking a Ticket Office Student Assistant to handle phone and in-person inquiries at the Butts-Mehre ticket window, and to manage email correspondence with customers. You will support ticket allocations, fulfill orders, and assist with mailings for both season and single-game events.

This role requires basic office software skills and familiarity with ticketing systems like Paciolan and StubHub.