Athletics Ticket & Operations Coordinator

Alabama-A; Normal (AL); On-site; USD 32,000 - 52,000; Full time

Job summary

Alabama A&M University Athletics is seeking a Ticket Operations Assistant to manage daily ticket office sales and provide customer support for online and in-person purchases. You will maintain records, ensure compliance with cash handling policies, and support the Athletics Business Office and part-time coaches.

The role requires a Bachelor’s degree in business (or related field) with at least two years of business/sales/customer service experience in an athletic setting; equivalent

Qualifications

• Bachelor’s degree in business or related field and at least two years of business, sales and customer service experience in an athletic department or related environment.
• Equivalent combination of education and/or experience may satisfy minimum requirements.

Responsibilities

• Handle daily ticket office sales and support online and in-person ticket sales.
• Maintain ticket sales records.
• Follow NCAA, university and athletics policies on cash/revenue and inventory control.
• Provide administrative support to the Athletics Business Office and part-time coaches.
• Input requisitions in the Banner system for Olympic sports and the Athletics Business Office.
• Contribute to the department’s success; perform other duties as assigned.
• Occasional weekend and evening work may be required.
• Perform additional duties as assigned.

Skills

Ticketing system

Business operations

Verbal and written communication

Interpersonal skills

Microsoft Excel

Microsoft Word

Organizational skills

Time management

Professional demeanor

Cultural competency

Weekend/evening availability

Multitasking

Education

Bachelor’s degree in business or related field

2+ years business/sales/customer service in athletic dept

Equivalent combination of education/experience

Tools

Banner system

Job description

Alabama A&M University Athletics is seeking a Ticket Operations Assistant to manage daily ticket office sales and provide customer support for online and in-person purchases. You will maintain records, ensure compliance with cash handling policies, and support the Athletics Business Office and part-time coaches.

The role requires a Bachelor’s degree in business (or related field) with at least two years of business/sales/customer service experience in an athletic setting; equivalent