Athletics Operations Specialist: Inventory & Fulfillment

Dick's Sporting Goods; Mooresville (NC); On-site; USD 30,000 - 38,000; Full time

Job summary

DICK'S Sporting Goods in Mooresville, NC is seeking a Specialist - Off Field Operations to support critical store processes and keep athletes ready. You will help ensure inventory accuracy, fulfill orders, and execute daily operations with precision and teamwork.

The role emphasizes outstanding customer service, adherence to standards, and collaboration with teammates to deliver exceptional in-store experiences.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, knowledgeable information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area, focusing on best practices and key operational processes.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and engaged.
• Upholds merchandising and presentation standards by following floor set plans, signage, price changes, inventory presentation and replenishment standards.
• Promotes and drives customer participation in company programs (loyalty, warranty sales, private label enrollment, etc.).
• Creates a store environment where all teammates and athletes are welcome and treated with respect, adhering to safety and loss prevention policies.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Mooresville, NC is seeking a Specialist - Off Field Operations to support critical store processes and keep athletes ready. You will help ensure inventory accuracy, fulfill orders, and execute daily operations with precision and teamwork.

The role emphasizes outstanding customer service, adherence to standards, and collaboration with teammates to deliver exceptional in-store experiences.