Athletic Ticket Office Winter Break - Student Worker

The Trustees of Union College in the Town of Schenectady in the State of New York; City of Schenectady (NY); On-site; USD 18,000 - 25,000; Part time

Job summary

Union College in Schenectady, NY is seeking temporary winter break operations assistance for the M&T Bank Center during ice hockey competitions. The role is in Athletics, supporting game operations, ticket sales, and promotions during specified weekend and holiday shifts. Shifts run 11/20/26 through 01/02/27 with varied times; pay is $15.50 per hour.

12 positions available. The ideal candidate provides friendly customer service, handles credit card transactions accurately, and can adapt to a

Qualifications

• Must be available to work shifts listed above
• Customer service skills to assist general public
• Basic computer knowledge
• Must possess a friendly and outgoing personality and be able to relate to people of all ages
• Reliability and confidentiality are important
• Flexibility and the willingness to do a variety of tasks
• Strong attention to detail, especially when taking orders and performing credit card transactions

Responsibilities

• Work operations at the Ice Hockey games during winter break
• Assist with ticket sales
• Assist the general public with ticket sales and credit card transactions
• Assist with game night promotions
• Other duties as assigned

Skills

Customer Service Skills

Basic computer knowledge

Friendly and outgoing personality

Reliability and confidentiality

Flexibility

Attention to detail

Tools

POS system

Job description

Temporary winter break operations assistance at the M&T Bank Center for ice hockey competitions. Department: Athletics. Location: M&T Bank Center. Supervisor: Erin Zannella. Hours/Shifts Available: 11/20/26 - 5pm-9:00pm, 11/21/26 - 1pm-5:00pm, 11/22/26 - 1pm-5:00pm, 11/27/26 - 5pm-9:00pm, 11/28/26 - 3pm-7:00pm, 12/01/26 - 9am-1:00pm, 12/04/26 - 5pm-9:00pm, 12/05/26 - 3pm-7:00pm, 01/01/27 - 5pm-9:00pm, 01/02/27 - 1pm-5:00pm, 01/02/27 - 5pm-9:00pm

Rate of Pay: $15.50/hr. Number of Positions available: 12.

Essential Responsibilities & Duties:

• Work operations at the Ice Hockey games during winter break
• Assist with ticket sales
• Assist the general public with ticket sales and credit card transactions
• Assist with game night promotions
• Other duties as assigned

Qualifications:

• Must be available to work shifts listed above
• Customer Service Skills to assist general public
• Basic computer knowledge
• Must possess a friendly and outgoing personality and be able to relate to people of all ages
• Reliability and confidentiality are important
• Flexibility and the willingness to do a variety of tasks
• Strong attention to detail, especially when taking orders and performing credit card transactions

*This position works weekends at the M&T Bank Center*

Location: Schenectady, NY

E-Verify Participation

Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).

Union College Officially chartered in 1795, Union College is the fifth-oldest liberal arts college in the country.

Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem-solving requires breadth across humanities, arts, social sciences, science, and engineering.

Accommodations

If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at [e-mail] or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.

Diversity at Union College

Union College is an equal-opportunity employer and is strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social, and cultural opportunities to facilitate the integrated academic, social, and personal development of a diverse community.

Union College Diversity Statement

We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities who request such accommodations.

Non-Discrimination Policy

Union College will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression, and veteran status. In this regard, opportunities for advancement will be made available without bias. Union College will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity.