Athletic Ticket Office Winter Break - Student Worker

Union College; City of Schenectady (NY); On-site; USD 18,000 - 25,000; Full time

Job summary

Union College is seeking 12 part-time Winter Break Operations Assistants to support ice hockey events at the M&T Bank Center in Schenectady, NY. You will assist with ticket sales, handle transactions, and help with promotions during weekend and holiday shifts.

Applicants must be available for all listed dates, provide friendly customer service, and handle cash/card transactions accurately. The role requires reliability, confidentiality, and flexibility to perform various tasks.

Qualifications

• Must be available to work listed shifts.
• Customer service skills to assist the general public.
• Basic computer knowledge and comfort with transactions.

Responsibilities

• Support operations at Ice Hockey games during winter break.
• Assist with ticket sales and credit card transactions.
• Help with game night promotions and public-facing duties.
• Collaborate with staff and supervisors to ensure smooth events.
• Perform other duties as assigned.

Skills

Customer service

Basic computer skills

Friendly personality

Reliability

Confidentiality

Flexible

Attention to detail

Tools

Credit card processing

Job description

Temporary winter break operations assistance at the M&T Bank Center for ice hockey competitions.

Department: Athletics
Location: M&T Bank Center

Supervisor: Erin Zannella

Hours/Shifts Available:

• 11/20/26 - 5pm-9:00pm
• 11/21/26 - 1pm-5:00pm
• 11/22/26 - 1pm-5:00pm
• 11/27/26 - 5pm-9:00pm
• 11/28/26 - 3pm-7:00pm
• 12/01/26 - 9am-1:00pm
• 12/04/26 - 5pm-9:00pm
• 12/05/26 - 3pm-7:00pm
• 01/01/27 - 5pm-9:00pm
• 01/02/27 - 1pm-5:00pm
• 01/02/27 - 5pm-9:00pm

Rate of Pay: $15.50/hr

Number of Positions available: 12

Essential Responsibilities & Duties:

• Work operations at the Ice Hockey games during winter break
• Assist with ticket sales
• Assist the general public with ticket sales and credit card transactions
• Assist with game night promotions
• Other duties as assigned

Qualifications:

• Must be available to work shifts listed above
• Customer Service Skills to assist general public
• Basic computer knowledge
• Must possess a friendly and outgoing personality and be able to relate to people of all ages
• Reliability and confidentiality are important
• Flexibility and the willingness to do a variety of tasks
• Strong attention to detail, especially when taking orders and performing credit card transactions

*This position works weekends at the M&T Bank Center*

Location: Schenectady, NY

E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).