Athlete Experience & Store Operations Specialist

Dick's Sporting Goods; Baytown (TX); On-site; USD 1,791,000 - 2,342,000; Full time

Job summary

DICK'S Sporting Goods in Baytown, TX is seeking a Specialist - Off Field Operations to support inventory, fulfillment, and store operations while delivering exceptional experiences to athletes.

You will be the go-to expert behind the scenes, ensuring accuracy and efficiency, onboarding teammates, and upholding merchandising standards. The role emphasizes coachability, accountability, collaboration, and trust.

Qualifications

• High school diploma or equivalent required.
• 1-3 years of experience.
• Retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes and offering knowledgeable information about products and services.
• Assists with onboarding and training of new and existing team members as a subject matter expert.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards by following floor sets, signage, and price changes.
• Promotes customer participation in company programs and memberships.
• Creates a welcoming store environment and adheres to all safety and SOPs.

Skills

Customer service

Communication

Sales

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Baytown, TX is seeking a Specialist - Off Field Operations to support inventory, fulfillment, and store operations while delivering exceptional experiences to athletes.

You will be the go-to expert behind the scenes, ensuring accuracy and efficiency, onboarding teammates, and upholding merchandising standards. The role emphasizes coachability, accountability, collaboration, and trust.