Athlete Experience Specialist - Off-Field Operations

DICK'S Sporting Goods; Akron (OH); On-site; USD 21,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods in Akron, OH is seeking a Specialist – Off Field Operations to ensure the store runs smoothly and athletes are ready for action. You will drive inventory accuracy, fulfillment, and flawless execution behind the scenes and on the floor.

The role requires a High School diploma or equivalent and 1–3 years of retail or customer-facing experience. Target pay range is $15.50–$23.50 per hour with benefits and opportunities to grow.

Qualifications

• Demonstrated customer-facing experience or retail background.
• Strong communication and interpersonal skills.
• Ability to work as part of a team in a fast-paced environment.

Responsibilities

• Delivers an outstanding athlete experience through proactive engagement and product knowledge.
• Onboards and trains teammates; acts as a subject matter expert for store processes.
• Ensures products are ready for athletes to purchase and engages them effectively.
• Adheres to merchandising, pricing, inventory and loss prevention standards.
• Promotes participation in loyalty programs and warranty sales.
• Maintains a welcoming environment and upholds safety policies.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in Akron, OH is seeking a Specialist – Off Field Operations to ensure the store runs smoothly and athletes are ready for action. You will drive inventory accuracy, fulfillment, and flawless execution behind the scenes and on the floor.

The role requires a High School diploma or equivalent and 1–3 years of retail or customer-facing experience. Target pay range is $15.50–$23.50 per hour with benefits and opportunities to grow.