Athlete-First Ops Specialist

DICK'S Sporting Goods, Inc.; Middle Village (NY); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Career growth opportunities

Job summary

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to ensure inventory accuracy, fulfillment, and smooth store execution. You will be the go-to expert in your area, elevating the athlete experience and maintaining standards across processes.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in retail or customer-facing roles. The starting pay ranges from $20.00 to $28.00 per hour, with benefits and growth opportunities.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience in retail or customer-facing roles.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand shopping needs and provide accurate product information.
• Assists with onboarding and training of new team members as a subject matter expert in store processes.
• Serves as a go-to expert in designated process categories to ensure smooth execution and high productivity.
• Maintains merchandising and presentation standards, including signage, price changes, and inventory flow.
• Promotes customer participation in loyalty programs, warranties, and private label enrollment.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Specialist – Off Field Operations to ensure inventory accuracy, fulfillment, and smooth store execution. You will be the go-to expert in your area, elevating the athlete experience and maintaining standards across processes.

Ideal candidates have a High School Diploma or equivalent and 1–3 years in retail or customer-facing roles. The starting pay ranges from $20.00 to $28.00 per hour, with benefits and growth opportunities.