Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Winchester (VA); On-site; USD 17,000 - 27,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking to fill a frontline role at our store.

The position focuses on delivering an exceptional athlete experience, greeting customers, and providing personalized product recommendations to meet their sport and lifestyle needs. The role requires strong product knowledge, a customer-first attitude, and the ability to drive sales while promoting loyalty programs and protection plans.

Qualifications

• High School Diploma or equivalent required.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking to fill a frontline role at our store.

The position focuses on delivering an exceptional athlete experience, greeting customers, and providing personalized product recommendations to meet their sport and lifestyle needs. The role requires strong product knowledge, a customer-first attitude, and the ability to drive sales while promoting loyalty programs and protection plans.