Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Springfield (VA); On-site; USD 17,000 - 27,000; Full time

Job summary

DICK'S Sporting Goods in the United States invites friendly, coachable team members to deliver an exceptional athlete experience in-store. You will greet customers, assess needs, and recommend products to support sport, activity and lifestyle.

Join a team that values teamwork, professionalism, and a passion for sport. The role emphasizes product knowledge, customer service, and contributing to store goals, with opportunities for career growth in a dynamic retail environment.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States invites friendly, coachable team members to deliver an exceptional athlete experience in-store. You will greet customers, assess needs, and recommend products to support sport, activity and lifestyle.

Join a team that values teamwork, professionalism, and a passion for sport. The role emphasizes product knowledge, customer service, and contributing to store goals, with opportunities for career growth in a dynamic retail environment.