Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Concord (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods is hiring team members to deliver an exceptional athlete experience in our stores. You will greet customers, assess needs, and recommend products while sharing in-depth knowledge on features and benefits to help athletes make confident purchases.

You will contribute to sales through effective selling techniques, loyalty programs, and other company offerings, while collaborating with teammates to meet store goals and uphold store standards.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Deliver an exceptional athlete experience by greeting all athletes, identifying needs, and providing personalized product recommendations.
• Demonstrate strong product knowledge to educate athletes on features and benefits that help them make confident purchasing decisions.
• Drive sales results through effective selling behaviors, basket-building techniques, and promoting company programs such as loyalty memberships, protection plans, and credit offerings.
• Collaborate with teammates across the store, demonstrating a team-first mindset and contributing to overall store goals and operational excellence.
• Consistently represent the brand through professionalism, enthusiasm and a passion for helping athletes achieve their goals.

Skills

Customer service

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring team members to deliver an exceptional athlete experience in our stores. You will greet customers, assess needs, and recommend products while sharing in-depth knowledge on features and benefits to help athletes make confident purchases.

You will contribute to sales through effective selling techniques, loyalty programs, and other company offerings, while collaborating with teammates to meet store goals and uphold store standards.