Athlete Experience Specialist

DICK'S Sporting Goods, Inc.; Butler (Butler County); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods in the United States is seeking team members who will deliver an outstanding athlete experience by proactively engaging customers, understanding their shopping needs and sharing knowledgeable information about products and assortment.

You will train and onboard new teammates, act as an area expert, and contribute to a welcoming, inclusive store environment while upholding safety and store standards.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers, understanding needs and providing product information.
• Anticipates athlete needs and recommends products and services.
• Assists with onboarding and training of new teammates as a subject matter expert.
• Upholds merchandising standards and ensures products are ready for purchase.
• Promotes participation in company programs and maintains a welcoming environment.

Skills

Customer service

Retail experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods in the United States is seeking team members who will deliver an outstanding athlete experience by proactively engaging customers, understanding their shopping needs and sharing knowledgeable information about products and assortment.

You will train and onboard new teammates, act as an area expert, and contribute to a welcoming, inclusive store environment while upholding safety and store standards.