ASST RINK OPERATIONS MANAGER

Shady Side Academy; Pittsburgh (Allegheny County); On-site; USD 42,000 - 68,000; Full time

Job summary

Shady Side Academy Senior School in Pittsburgh is seeking an Assistant Rink Operations Manager to support scheduling, coordination, and operational oversight of the ice rink facility. You will act as a liaison between school departments, athletic programs, external rental groups, and facilities and security teams to ensure efficient, accurate, and conflict-free rink operations.

This role requires strong organizational skills, clear communication, and the ability to respond quickly to scheduling

Qualifications

• Strong organizational and time-management skills to handle multiple schedules.
• Experience with Follett Scheduling System, CrossBar, or similar scheduling platforms.
• Excellent written and verbal communication.
• Ability to work independently while adapting to changing priorities.
• Strong attention to detail and problem-solving abilities.

Responsibilities

• Manage and maintain the master rink schedule across calendars and external groups.
• Enter and update scheduling data in Follett Scheduling System accurately.
• Use CrossBar to schedule Middle School, Varsity, and Junior Bulldogs hockey programs.
• Coordinate weekly ice resurfacing schedule with facilities and security teams.
• On-call contact for schedule changes and facility needs.
• Communicate scheduling updates with internal and external stakeholders.
• Collaborate with admins to align rink calendar with school calendar and minimize conflicts.
• Build relationships with rental organizations and scheduling reps.
• Be on-site for large rental events and oversee operations.
• Identify and report facility incidents or maintenance issues promptly.

Skills

Organizational skills

Time management

Scheduling software

Communication skills

Independent worker

Tools

Follett Scheduling System

CrossBar

Job description

Job DetailsJob Location: Shady Side Academy Senior School - Pittsburgh, PA 15238Position Type: Full TimeJob Category: Education10-Month Position

Position Summary

The Assistant Rink Operations Manager supports the scheduling, coordination, and operational oversight of the ice rink facility. This position assists in serving as a liaison between school departments, athletic programs, external rental organizations, and the facilities and security teams to help ensure efficient, accurate, and conflict-free rink operations.

The role requires strong organizational skills, clear communication, and the ability to respond effectively to scheduling adjustments in a dynamic, multi-user environment.

Essential Duties and Responsibilities

• Assist in managing and maintaining the master rink schedule, coordinating with the school's central calendar and external rental groups to ensure optimal facility utilization.
• Enter, update, and maintain rink scheduling data within the Follett Scheduling System with accuracy and consistency.
• Utilize CrossBar to create, manage, and communicate schedules for Middle School, Varsity, and Junior Bulldogs hockey programs.
• Assist in developing and distributing a weekly ice resurfacing schedule to facilities and security teams by the Tuesday prior to the scheduled week.
• Serve as an on-call contact for rink schedule adjustments, operational changes, and time-sensitive facility needs when necessary.
• Communicate proactively with internal stakeholders and external rental groups regarding scheduling updates, rink operations, and facility considerations.
• Support collaboration with school administrators and departments to ensure rink scheduling aligns with the broader school calendar and minimizes conflicts within the school community.
• Build and maintain professional relationships with rental organizations and their scheduling representatives.
• Be available on-site for large rental events, assisting in overseeing operations and ensuring adherence to facility policies and expectations.
• Identify, document, and report facility incidents, maintenance concerns, or operational issues in a timely and professional manner.

QualificationsRequired Qualifications

• Strong organizational and time-management skills with the ability to manage multiple schedules and stakeholder needs simultaneously.
• Experience working with scheduling platforms such as Follett Scheduling System, CrossBar, or comparable scheduling systems.
• Excellent written and verbal communication skills.
• Demonstrated ability to work independently while remaining flexible and responsive to changing priorities.
• Strong attention to detail and effective problem-solving abilities.

Preferred Qualifications

• Experience in rink operations, athletic facility management, or event scheduling.
• Familiarity with ice hockey programs and rink-specific operational needs.
• Availability to work evenings, weekends, and occasional on-call shifts as required by facility usage.