Asssitant Manager

River Stone Chophouse; Suffolk (VA); On-site; USD 45,000 - 60,000; Full time

Job summary

River Stone Chophouse in Suffolk, Virginia is seeking an Assistant Manager to enhance dining experiences by coordinating with staff and management. The role includes overseeing daily operations, managing cash, and ensuring top-notch customer service.

The ideal candidate will have strong organizational and customer service skills, and experience in cash management. Join a team dedicated to providing excellent dining experiences.

Qualifications

• Strong customer service skills and ability to maintain positive company image.
• Experience with cash management and accounting procedures.
• Ability to handle multiple tasks efficiently and meet deadlines.

Responsibilities

• Provide exceptional dining experiences by coordinating staff and management.
• Oversee daily operations and ensure efficient functioning of the business.
• Manage cash transactions and reconcile daily sales accurately.

Skills

Customer service

Cash management

Organizational skills

Mathematical skills

Job description

Overview

Provide friendly, responsive service to create an exceptional dining experience for all guests by coordinating with management and staff to ensure and maintain a steady flow of business between them. Assist with staff management, administrative tasks, and cash management, including bank deposits, shift payouts, and safe reconciliation. The Assistant Manager position is also responsible for minimal oversight of small on‑site hotel, minimal marina responsibilities, and building cleanliness and maintenance.

Qualifications

Primary

• Promote, work, and act in a manner that positively reflects on the Company at all times, using superb customer service
• Assist the General Manager in overseeing daily operations and ensuring efficient functioning of the business
• Provide excellent customer service and phone etiquette to address customer inquiries and concerns
• Calculate nightly deposits, handle wait‑staff cashouts, and ensure the correct balance in the safe daily
• Count and maintain balances of cash drawers and safe
• Learn and maintain knowledge of vendor delivery schedule, and upon deliveries, check invoices to verify all ordered products have been delivered in good condition
• Help maintain stock levels for FOH service and retail items, as well as proper display
• Utilize math and accounting skills to handle cash transactions and reconcile daily sales
• Demonstrate organizational skills to keep track of important documents and files, as well as email
• Manage time efficiently to prioritize tasks and meet deadlines for yourself and staff

Supplemental

• Work any FOH position as needed