Assistant Manager

Tacoria - Morristown; Morristown (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Tacoria - Morristown is seeking a Front-of-House Assistant Manager to support daily operations and maintain service standards. This role focuses on guest experience, staff supervision, and smooth service flow in a fast-paced restaurant.

You will supervise FOH staff, train new employees, and coach the team to deliver friendly, efficient service while managing guest interactions and escalations. You’ll collaborate with FOH and BOH managers to ensure safe, timely service and a positive dining

Qualifications

• 1–3 years of restaurant supervisory experience or higher.
• Strong communication and leadership skills.
• Ability to multitask in a fast-paced setting.
• Knowledge of POS systems and restaurant operations.

Responsibilities

• Lead and supervise FOH staff; ensure service standards.
• Train new employees on procedures and guest service.
• Coach the team with ongoing feedback and performance support.
• Assist during busy shifts and handle guest escalations.

Skills

Leadership

Communication

Multitasking

Staff training

Team supervision

Tools

POS systems

Job description

Position Summary

The FOH Assistant Manager supports daily front-of-house operations to ensure excellent guest experiences, smooth service flow, and strong team performance. This role works closely with the FOH Manager and BOH Manager to oversee staff, maintain service standards, and handle customer interactions and escalations.

Key Responsibilities

Team Leadership & Supervision

• Assist in supervising the Foh staff
• Help train new employees on service standards and procedures
• Provide ongoing coaching, feedback, and performance support
• Step in during busy shifts to assist service as needed

Guest Experience

• Ensure every guest receives friendly, efficient, and high-quality service
• Handle guest complaints professionally and resolve issues quickly
• Monitor dining room atmosphere, cleanliness, and service timing

Operations Management

• Support opening and closing procedures
• Ensure compliance with health, safety, and sanitation standards
• Coordinate with BOH (Back of House) for smooth service execution
• Handle cash management and POS system support

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Performance & Standards

• Uphold brand standards and service expectations
• Monitor staff appearance, punctuality, and professionalism
• Assist in achieving customer service expectations and upselling initiatives

Qualifications

• 1–3 years of restaurant experience (supervisory preferred)
• Strong communication and leadership skills
• Ability to multitask in a fast-paced environment
• Knowledge of POS systems and restaurant operations
• Flexible availability (nights, weekends, holidays)

Preferred Skills

• Conflict resolution and problem-solving
• Team motivation and leadership
• Attention to detail and organization
• Customer-first mindset

Work Environment

• Fast-paced restaurant setting
• Requires standing/walking for long periods
• May involve lifting light to moderate loads