Association Manager

Continuum Companies Inc-18; Richmond (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

CPVA Management, Inc. is seeking an experienced Community Association Manager to act as a trusted partner to Boards and communities. You will provide leadership, financial coordination, and proactive communication while ensuring governance and accountability across the portfolio.

The role emphasizes building strong client relationships, transparent processes, and collaborative problem-solving to deliver high-quality management services that align with governing documents and CPVA’s standards.

Qualifications

• Minimum of two years of community association management experience and a strong understanding of HOA and condominium operations.
• Bachelor’s degree is preferred but not required.
• CMCA and AMS are strongly valued. Actively pursuing industry credentials encouraged.
• Excellent written and verbal communication skills, sound judgment, strong organizational and time-management abilities.
• Experience with Vantaca or similar community association management software is preferred.

Responsibilities

• Serve as the primary management liaison for assigned Boards of Directors.
• Prepare for and attend scheduled Board, annual, and special meetings.
• Conduct routine community inspections and oversee maintenance, compliance, and operations.

Skills

Written communication

Verbal communication

Organizational skills

Time management

Relationship management

Education

Bachelor’s degree (preferred)

CMCA

AMS

Tools

Vantaca

Job description

About the role

At CPVA Management, Inc., our vision is to be the most trusted and sought-after community association management company, recognized for our professionalism, transparency, responsiveness, and innovation. We build lasting partnerships by delivering the personalized service of a local company with the strength and resources of an industry leader.

We are seeking an experienced Community Association Manager who shares that commitment.

As a Community Association Manager, you will serve as a trusted management partner to the Boards and communities assigned to your portfolio. You will provide professional leadership, operational oversight, financial coordination, and responsive communication while helping Boards effectively carry out their responsibilities and achieve the goals of their communities. This position is ideal for a community association professional who values strong client relationships, accountability, organization, and proactive management—and who wants to grow with an established, forward-thinking management company.

What you’ll do

• Serve as the primary management liaison and trusted resource for assigned Boards of Directors.
• Prepare for and attend scheduled Board, annual, and special meetings in accordance with management agreements.
• Conduct routine community inspections and oversee follow-up on maintenance, compliance, and operational matters.
• Manage vendor relationships, including obtaining proposals, coordinating contracts, monitoring performance, and assisting Boards with vendor decisions.
• Partner with accounting staff in the preparation of annual budgets and ongoing financial oversight.
• Review and approve invoices, monitor expenditures against approved budgets, and ensure appropriate authorization and coding.
• Maintain consistent, professional communication with Board members, homeowners, residents, vendors, and other community partners.
• Coordinate architectural review processes and maintain accurate records of applications, approvals, and related correspondence.
• Administer community compliance procedures in accordance with governing documents, established policies, and applicable requirements.
• Maintain accurate community records and utilize CPVA’s technology platforms to promote transparency, efficiency, and responsive service.
• Identify community needs proactively and work collaboratively with Boards and CPVA’s internal support teams to develop practical solutions.
• Deliver management services in accordance with each association’s governing documents, management agreement, and CPVA’s professional standards.

Qualifications

• Minimum of two years of community associationmanagement experience and a strong understanding of HOA and condominium operations.
• Bachelor’s degree is preferred but not required.
• CMCA and AMS are strongly valued. Candidates who are actively pursuing industry credentials are also encouraged to apply.
• The ideal candidate will demonstrate excellent written and verbal communication skills, sound judgment, strong organizational and time-management abilities, and the confidence to work effectively with Boards, homeowners, vendors, and colleagues. Experience with Vantaca or similar community association management software is preferred.