Associate Technology Consultant Level 1 - MA

Icorps Technologies, Inc.; Woburn, Northern (MA, KY); Híbrido; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 PTO days

5 sick days

Quarterly Bonus program

401K

Birthday as a holiday

AAA membership

Descripción de la vacante

iCorps Technologies, an IT consulting and managed services provider in the United States, is seeking a detail-oriented junior IT Support professional in Woburn, MA. You will deliver white-glove desktop support and help clients with networks, workstations, and remote computing needs.

The role emphasizes strong communication, organizational skills, and the ability to communicate at all levels. A Bachelor’s degree in CS or equivalent experience is required, with 0–1 year in related environments and

Formación

• Bachelor's degree in Computer Science or equivalent experience.
• 0-1 year experience maintaining and supporting various technology environments.
• Strong communication and organizational skills.

Responsabilidades

• Provide white glove service at the desktop level.
• Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs.
• Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager.
• Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager.

Conocimientos

Communication skills

Organizational skills

Ability to communicate at all levels

0-1 year IT experience

IT fundamentals

Educación

Bachelor's degree in Computer Science

Descripción del empleo

iCorps Technologies, a leading IT Consulting, Managed Services, and Cloud Computing Company, provides strategic leadership, innovative services and hands-on expertise to small and mid-size businesses. An industry pioneer, the iCorps team guides some of the fastest-growing organizations and collaborates with hundreds of clients to help transform their businesses – while delivering exceptional results. We pride ourselves in hiring only the best and the brightest. If you are a superstar go-getter with a proven track record of success and looking for a new challenge—give us a call!

And because we value the hard work of our employees, iCorps offers its consultants competitive pay and benefits, including15 days of PTO, 5 sick days, a quarterly Bonus program, 401K, your birthday as a holiday, AAA membership, and more!

iCorps hires only the best and the brightest. If that’s you, then it’s time for you to join our team.

Responsibilities

• Provide white glove service at the desktop level
• Be responsible for providing clients with a full range of technical support services for their networks, workstations, remote computing, communications, and Internet needs
• Think proactively and provide technology recommendations and solutions to the assigned Senior Consultant and/or Account Manager
• Identify client challenges and opportunities for improvements and make recommendations to the assigned Senior Consultant and/or Account Manager

Required Skills/Experience

• Proven communication and organizational skills required
• Must have ability to communicate at all levels within an organization
• Bachelor's degree in Computer Science or equivalent experience
• 0 to 1 year experience with maintaining and supporting various technology environments
• Understanding of common operating platforms, connectivity, security and storage is a plus
• Knowledge of email and messaging systems is a plus
  Starting salary for this position is $60,000 annually

iCorps Technologies is an Equal Opportunity (EEO) Employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, and any other status protected by applicable law.