Associate Technical Consultant

JAGGAER; United States; À distance; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Career progression

International environment

Résumé du poste

JAGGAER в США ищет Associate Technical Consultant для поддержки внедрений и интеграции, перевода бизнес‑требований в технические решения и сопровождения проектов от начала до перехода в поддержку. Ваша роль включает участие в рабочих встречах, подготовку документации, тестирование интеграций и взаимодействие с клиентами по множеству проектов.

Ожидается знание API, XML, SQL, HTTPS и умение работать в международной команде; обязательны английский и испанский языки.

Qualifications

• Требуется опыт внедрения ПО/ SaaS и консультирования по техническим вопросам
• Умение переводить бизнес-требования в технические решения
• Навыки подготовки документации и ведения проектов
• Знание API, XML, SQL и принципов интеграций

Responsabilités

• Поддерживать внедрения и интеграцию клиентов
• Переводить бизнес-требования в технические решения и функциональные спецификации
• Разрабатывать и поддерживать проектную документацию
• Участвовать во встречах с клиентами и технических семинарах
• Сопровождать клиенты на этапах от внедрения до поддержки
• Обеспечивать тестирование и отладку интеграций и рабочих процессов

Connaissances

English proficiency

Spanish proficiency

Client-facing

Documentation

Formation

Bachelor’s degree preferred

Outils

SQL

XML

APIs

HTTPS/HTTP

Description du poste

Описание: JAGGAER provides an intelligent Source-to-Pay and Supplier Collaboration Platform that empowers organizations to manage and automate complex processes while enabling a highly resilient, responsible, and integrated supplier base. With 30 years of expertise, we specialize in solving complex procurement and supply chain challenges across various industries. Our 1,300+ global employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses. For more information, visit www.jaggaer.com

Задачи:

Support implementation and integration activities for client projects.

• Assist in translating business requirements into technical and functional solution needs.
• Develop and maintain project documentation with guidance from senior team members.
• Build and support integration components within Statement of Work specifications.
• Participate in technical workshops, client meetings, and implementation activities.
• Assist with multiple client projects simultaneously in a fast-paced environment.
• Support testing, troubleshooting, and validation of integrations and workflows.
• Collaborate with internal teams to resolve client issues and support project delivery.
• Communicate project updates and technical information internally and externally.
• Support successful client transition from Implementation to Support.
• Track project activities and support timelines, reporting, and project controls.

Success in this Position:

• Support client projects with accurate technical and project documentation.
• Contribute to reliable integrations, testing, troubleshooting, and validation activities.
• Help deliver smooth client implementations and transition projects successfully into Support.

Требования:

The Associate Technical Consultant supports software implementation and integration projects, helping translate client business requirements into technical and functional solutions and contributing to successful project delivery and client transition to Support. Bachelor’s degree preferred.

• 1–3 years of experience in software implementations, technical consulting, or SaaS environments.
• Basic to intermediate knowledge of HTTPS communications, SQL, XML, APIs, and database concepts.
• Willingness to learn quickly and take initiative.
• Ability to manage multiple tasks and projects in a collaborative team environment.
• Strong written and verbal English and Spanish are essential.
• Professional communication skills and a client-facing attitude.
• Strong communication, presentation, documentation, and problem-solving skills.
• Nice to Have:
• Experience with eProcurement, Supply Chain, Contract Lifecycle Management, or ERP systems.
• Exposure to systems integration, SaaS software implementations, and AI tools.
• Travel flexibility of approximately 10–20%.
• Experience working with Agile methodologies.

Условия:

We offer an international and professional working environment with a collaborative and inclusive culture.

• You will be part of a diverse and supportive team, with opportunities for learning, development, and career progression.
• We foster open communication and provide a dynamic environment that encourages creativity and continuous improvement.
• Additional benefits include meal vouchers and other employee benefits.
• The final offer will be determined based on objective, gender-neutral criteria such as relevant experience, skills, job-related competencies, and internal pay structures.