Role overview
This entry-level pre-sales role partners with mid-market Account Executives as the technical counterpart during customer engagements. The position supports security and networking transformation conversations through discovery calls, product demos, and proof-of-value work, with a structured ramp, hands-on enablement, and direct mentorship from senior Solutions Engineers. It is designed as a long-term launchpad for a career in sales engineering within the cloud and AI security space.
Responsibilities
- Partner with Account Executives to qualify opportunities, surface customer pain points, and align platform capabilities with technical and business requirements
- Deliver clear, engaging product demonstrations and technical presentations to audiences ranging from hands-on practitioners to security leadership
- Support proof-of-value engagements, including environment setup, configuration, success-criteria tracking, and results readouts
- Respond to technical questions and contribute to security questionnaires, RFPs, and architecture reviews
- Build and maintain deep platform knowledge spanning secure web gateway, CASB, zero-trust network access, data loss prevention, and AI/GenAI security use cases
- Stay current on broader industry trends including SASE/SSE, zero trust, cloud security, and competitive offerings while troubleshooting evaluation issues and channeling field feedback to product teams
Requirements
- 0-2 years of experience in a technical role such as IT, help desk, systems or network administration, security operations, consulting, or a technical internship
- Working knowledge of networking fundamentals including TCP/IP, DNS, HTTP/S, TLS, proxies, and firewalls
- Familiarity with core security concepts such as authentication, encryption, threat types, and data protection
- Strong written and verbal communication skills with the ability to explain technical concepts clearly
- Curiosity, willingness to learn quickly, and comfort receiving feedback
- Ability to collaborate effectively in a fast-paced, customer-facing environment
Nice to have
- Hands-on experience with AWS, Azure, GCP, or SaaS applications such as Microsoft 365, Google Workspace, or Salesforce
- Exposure to identity, endpoint management, or mobile device management tools
- Relevant certifications such as CompTIA Security+, Network+, CCNA, or cloud fundamentals credentials
- Internship, co-op, or early-career experience in pre-sales, customer success, or technical support
- Experience presenting to groups in professional, academic, or community settings
- Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Engineering, or a related field, or equivalent practical experience
Benefits and work setup
- On-target earnings range of $98,000-$139,500 USD, with starting pay determined by skills, experience, qualifications, location, and market conditions
- For sales roles, the posted range represents base salary plus target commission at 100% goal achievement
- Additional compensation may include bonus plans (for non-sales roles) and equity awards
- Comprehensive health plan and additional benefits available
- Equal employment opportunity practices across protected characteristics under applicable law