Associate Services PM — Flexible Networking Projects

Ciena

United States

Hybrid

USD 65,000 - 90,000

Full time

5 days ago
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Job summary

Ciena, a global leader in high-speed connectivity, is seeking an Associate Services Project Manager to help deliver customer services projects. You will work under a Senior Project Manager in a collaborative, matrix environment, coordinating across Customer Operations, Sales, Service Delivery, Finance, and other teams to meet objectives.

The role emphasizes planning, scheduling, risk assessment, and clear communication of status, risks, and resolutions, with a focus on quality, schedule

Qualifications

  • Bachelor's degree in Engineering or related field.
  • Up to 12 months related project management work experience preferred.
  • Experience thriving in a matrix organization with multiple stakeholders.
  • Prince2 or PMP certification preferred.

Responsibilities

  • Lead project implementation activities within customer networks.
  • Ensure scope, schedules, deliverables, quality, and service margins.
  • Analyse proposals to determine timelines and funding.
  • Identify, schedule, and track milestones, tasks, and communications.
  • Document and communicate status, risks, and resolutions to management.
  • Perform risk assessments and mitigation planning.
  • Coordinate with cross-functional teams to meet objectives.

Skills

Project management
Stakeholder management
Analytical thinking
Team collaboration
Scheduling
Risk assessment

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Project
Salesforce

Job description

Ciena, a global leader in high-speed connectivity, is seeking an Associate Services Project Manager to help deliver customer services projects. You will work under a Senior Project Manager in a collaborative, matrix environment, coordinating across Customer Operations, Sales, Service Delivery, Finance, and other teams to meet objectives.

The role emphasizes planning, scheduling, risk assessment, and clear communication of status, risks, and resolutions, with a focus on quality, schedule

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