Associate Service Advisor – Collision Repair & Estimates

Crash Champions; Waukesha (WI); On-site; USD 21,000 - 33,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is hiring for an estimator-support program in Wisconsin to develop accurate repair estimates and educate customers through the collision repair process. You will work to meet profit benchmarks, explain insurance and repair steps, and support DRP partnerships while delivering trusted, personal service.

You will greet customers, answer questions, and complete required training while striving to maximize the number of quality estimates written and learn the full repair lifecycle.

Qualifications

• Arrive on time, ready to learn.
• Commit to 7-9 months for program completion.
• Maintain a professional appearance.
• Be ambitious.
• Observe all areas of the location and ask questions.
• Attend calls.
• Complete all required training including CYOU and I-CAR.
• Complete tracker once per week through the end of Stage 2.
• Write as many estimates as possible.

Responsibilities

• Optimize and develop accurate repair estimates to meet profit benchmarks.
• Educate customers on the repair process, insurance procedures, customer rights, repair techniques, safety, and value.
• Provide all estimates in a manner that supports DRP partnerships and KPI goals.
• Finalize total loss administration.
• Provide personal, trusted service by reviewing the comprehensive repair process with customers.
• Greet customers by phone or in-person and educate them about the collision repair process including insurance claims information, processing, and payment procedures.

Skills

Professionalism

Punctuality

Ambition

Observation

Calls & Attendance

Training Completion

Tracker

Estimate Writing

Job description

Crash Champions is hiring for an estimator-support program in Wisconsin to develop accurate repair estimates and educate customers through the collision repair process. You will work to meet profit benchmarks, explain insurance and repair steps, and support DRP partnerships while delivering trusted, personal service.

You will greet customers, answer questions, and complete required training while striving to maximize the number of quality estimates written and learn the full repair lifecycle.