Associate Sales Process Specialist

UL Solutions; Chicago (IL); Hybrid; USD 58,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Wellness benefits

401K retirement plan

Paid time off

Job summary

UL Solutions seeks a Sales Admin Coordinator to engage customers by phone or email, handling inquiries and admin tasks. You will coordinate pre- and post-sale activities to ensure TIC certification timelines and product adoption, and you will develop quotes using standardized pricing tools.

You’ll support account managers and SE/ISEs, process quotes into orders in ERP, and connect customers with UL personnel. Strong MS Office and CRM skills are essential.

Qualifications

• High school diploma or equivalent.
• MS Office and CRM software experience.
• Understanding of sales processes and business acumen.
• Good communication and administrative skills.
• English proficiency preferred.

Responsibilities

• Address inquiries via phone or email and handle admin tasks.
• Prepare quotes and use pricing tools; convert quotes to orders in ERP.
• Support account managers and SE/ISEs with admin tasks.
• Coordinate pre- and post-sale activities to meet TIC requirements.
• Connect customers with UL personnel and track account history.

Skills

MS Office

CRM software

Business acumen

Strong communication

English proficiency

Education

High school diploma

Job description

Job Description

Engages with customers via telephone or electronic inquiries to address inquiries and admin-related activities

Coordinates pre- and post-sale actions to ensure customers are meeting TIC certification requirements and product or service adoption timelines

Works within standard operating procedures under supervision to develop and share quotes using standardized pricing tools

Client follow‑up and aid in turning quotes into orders. Process quotes into Orders using ERP

Support account managers & SE/ISEs by performing included but not limited to admin‑related tasks

Applies experience and skills to complete assigned work within own area of expertise

Connects customer to appropriate UL personnel (Account Manager, SEs/ISEs, delivery teams and engineers, etc.) when appropriate

Track account history and supply data from internal sources as requested by account owners and representatives to facilitate deeper knowledge of account and account opportunities

Collaborates with internal resources to resolve customer inquiries and ensure that the customer receives the proper message to ensure complete understanding and results requested

Based on the relationship and deep understanding of the customer and needs, provides input to account manager or SE/ISE to inform sales strategy where applicable

Build an internal UL problem‑solving network and proactively engage internal personnel to anticipate problems, improve delivery, and develop solutions that improve ULS’ customer experience

Meet established timelines for pre‑and post‑sales activities.

Works with a moderate degree of supervision

Performs other duties as directed.

Qualifications

• High school diploma


• Under 1 years of related experience


• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software


• Business acumen and a sufficient understanding of business sales processes


• Sufficient understanding of core UL products / services for aligned industry to effectively generate quotes.


• Experience managing internal systems and data sources


• Strong communication and administrative skills


• English proficiency preferred.

What we offer:

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated annual compensation for this position is $57,600 - $62,400 which includes a base salary of $48,000. - 52,000. and 100% on target performance. Members of the sales function are eligible to participate in the UL Solutions Sales Incentive Plan. The annual target incentive for this position is 20% of the base salary, paid quarterly, and is contingent upon performance. Compensation is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors.

This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full‑time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

The application deadline for this position is 4/26/27

Job Info

• Job Identification 11289


• Job Category Sales (SIP eligible)


• Posting Date 10/26/2026, 10:35 PM


• Degree Level High School Graduate


• Job Shift Day


• Locations

Locations

• 14301 SE 1st Street, Vancouver, WA, 98684, US


• 12 Laboratory Drive, Durham, NC, 27713, US


• 175 Broadhollow Road, Melville, NY, 11747, US


• 333 Pfingsten Road, Northbrook, IL, 60062, US

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