Associate Sales Operations Analyst : 26-02721

Akraya, Inc.; Lehi (UT); Hybrid; USD 44,000 - 51,000; Full time

Job summary

Akraya is seeking a Renewals Operations Analyst in Lehi, UT to optimize renewal performance through strategic analysis and operational execution. You will drive accountability for retention and growth targets by partnering with sales leaders and cross-functional teams, ensuring a seamless renewal process for customers and the sales organization.

The role emphasizes analyzing renewal metrics, forecasting, and implementing process improvements, including AI solutions, to enhance renewal outcomes

Qualifications

• Deep understanding of renewal metrics and operational levers.
• Experience with Salesforce, D365, Power BI and Clari.
• Strong cross-functional problem-solving abilities.

Responsibilities

• Analyze renewal metrics to identify trends and opportunities.
• Develop and execute action plans with sales leadership.
• Manage forecasting and pipeline review processes.
• Optimize territory design and quota setting.
• Implement AI solutions for process improvement.

Skills

Renewal metrics

Salesforce

D365

Power BI

Clari

Excel

Cross-functional problem-solving

Job description

Primary Skills: Sales Operations (Advanced), License Renewals (Advanced), Excel (Advanced), Salesforce (Intermediate), SaaS (Beginner) Contract Type: W2 Only Duration: 4+ Months (Possible Extension) Location: Lehi, UT (#LI-Hybrid) Pay Range: $32/hr. - $37/hr. on W2

Job Summary

This role focuses on optimizing renewal performance through strategic analysis and operational execution. You will drive accountability for retention and growth targets by collaborating with sales leaders and cross-functional teams. A key aspect of this position involves identifying and resolving operational challenges to ensure a seamless renewal process for both sales teams and customers.

Key Responsibilities

• Analyze renewal metrics to identify trends and opportunities.
• Develop and execute action plans with sales leadership.
• Manage forecasting and pipeline review processes.
• Optimize territory design and quota setting.
• Implement AI solutions for process improvement.

Must-Have Skills

• Deep understanding of renewal metrics and operational levers.
• Proficiency in D365/Salesforce, Power BI, Clari, and Excel.
• Demonstrated strength in cross-functional problem-solving.

Industry Experience

Experience in a SaaS or subscription-based business environment is highly preferred.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)! Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!