Associate Sales Engineer

Damstra Technology Pty; Fort Lauderdale (FL); Hybrid; USD 52,000 - 78,000; Full time

Job summary

Ideagen is seeking an Associate Sales Engineer in Fort Lauderdale, FL. This entry-level role supports Sales Engineers and Account Executives through demonstrations, customer engagements and technology exploration while developing presentation and consultative skills.

You'll learn to connect customer challenges with Ideagen solutions, gain exposure to SaaS, and grow toward pre-sales or technical sales in a global software business, with structured coaching and a clear progression path.

Qualifications

• Strong communication skills across diverse stakeholders.
• Curiosity about how technology solves business problems.
• Motivation to start a career in technical pre-sales or software sales.
• Comfort presenting ideas clearly to customers and teams.
• Willingness to work cross-functionally and manage multiple priorities.
• Experience in customer-facing roles is a plus, not required.

Responsibilities

• Support Sales Engineers with discovery sessions, demos and PoCs.
• Prepare demo environments, presentations and materials for meetings.
• Link customer challenges to Ideagen solutions and outcomes.
• Learn and apply sales methodologies for qualification and progression.
• Build product and industry knowledge and share insights with teams.
• Use approved AI tools to aid research and customer interactions.
• Collaborate with Account Execs, product teams and peers for success.

Skills

Strong communication

Curious & tech-minded

Learns quickly

Presentation skills

Collaborative

Organized & proactive

Tools

AI tools

Job description

Associate Sales Engineer

Role Purpose

Location - Fort Lauderdale, FL

Level - Associate

Department - Sales Engineering

Working Pattern - Hybrid

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

As an Associate Sales Engineer, you'll play an important role in helping prospective customers understand how Ideagen's solutions can solve real business challenges. Working alongside experienced Sales Engineers and Account Executives, you'll develop your technical, consultative and presentation skills while supporting customer engagements across the sales cycle.

This is an excellent opportunity for someone looking to build a career in pre-sales, solution consulting or technical sales within a global software business. You'll benefit from structured development, hands-on coaching and a clear pathway for progression as your confidence and expertise grow.

Responsibilities

• Supporting Sales Engineers with customer discovery sessions, product demonstrations and proof-of-concept activities
• Preparing demo environments, presentations and supporting materials for customer meetings
• Building an understanding of customer challenges and helping connect business needs to Ideagen solutions
• Learning and applying sales methodologies, including how opportunities are qualified and progressed
• Developing knowledge of Ideagen's products, industries and customer use cases
• Using approved AI tools and resources to support preparation, research and customer interactions
• Gathering customer and market insights and sharing feedback with internal teams
• Collaborating closely with Account Executives, Product teams and Sales Engineering colleagues to support successful customer outcomes

Skills and Experience

• You have strong communication skills and enjoy engaging with a variety of people and stakeholders
• You are naturally curious and interested in understanding how technology can solve business problems
• You are motivated to learn and develop a career in technical pre-sales, solutions consulting or software sales
• You are comfortable presenting information and explaining ideas in a clear and accessible way
• You enjoy working collaboratively and building positive relationships across teams
• You are organised, proactive and able to manage multiple priorities effectively
• You may have experience in a customer-facing, technical, sales, support or graduate role, although this is not essential
• Exposure to SaaS, enterprise software or regulated industries would be beneficial, but we welcome candidates from a wide range of backgrounds

This is an opportunity to join a high-growth global software business and learn from experienced Sales Engineering professionals. You'll receive structured onboarding, ongoing development and the support needed to build the skills and experience required for a successful career in Sales Engineering.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!