Associate Registrar - Registrar's Office

Ashland University; Ashland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Ashland University invites applications for the Associate Registrar position in the Registrar’s Office. This full-time, year‑round role leads daily operations, guiding staff, and implementing best practices to support a diverse university community.

The Associate Registrar oversees the publication of the University Course Catalog, coordinates across departments, and provides data analysis for policy decisions. It includes supervision of the Assistant Registrar and cross-training for coverage.

Qualifications

• Bachelor’s degree required.
• Five+ years registrar office experience preferred.
• Proficiency with Microsoft Office and Google Suite.
• Strong written and verbal communication and customer service skills.
• Attention to detail and time management are essential.
• Experience with SIS systems is preferred.

Responsibilities

• Oversee daily operations in the Registrar’s Office and drive process improvements.
• Lead, supervise, and mentor staff, including the Assistant Registrar.
• Publish the University Course Catalog and coordinate with departments to ensure accuracy.
• Provide analysis and support for educational policy decisions; generate reports (Informer 5).
• Cross-train with colleagues to provide back‑up coverage as needed.

Skills

Microsoft Office

Google Suite

Written & verbal communication

Customer service

Time management

Analytical skills

Attention to detail

SIS systems knowledge

Education

Bachelor’s degree

Master’s degree

Tools

Colleague

Coursedog

Softdocs (Etrieve)

Job description

Job Description

Associate Registrar - Registrar's Office Job Description

Position Details

Position Information

Ashland University invites applications for the Associate Registrar position. The Associate Registrar is a full time, year-round position. The successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community.

The Associate Registrar oversees daily operations within the Office of the Registrar, leading the office in continuous process and procedure improvements, and implementing best practices. In addition, the Associate Registrar provides leadership, direction, and guidance to office staff; changes in technology, and efforts to provide seamless service and support to our diverse University constituents.

The Associate Registrar oversees the publication of the University Course Catalog, coordinating with departments across campus to ensure policies, requirements, and information is up-to-date and accurate. Provides analysis and support for educational policy decisions. Cross-trains with co-workers to provide back-up as needed. This position has direct supervision of the Assistant Registrar.

University Records

• Interprets and clarifies University policies regarding graduation requirements in concert with the Registrar.
• Serves as Overseer of: verification of degree requirements; production of diplomas and related commencement programs needs
• Serves as an additional FERPA expert
• Produces and interprets reports in Informer 5 for Registrar’s office and other stakeholders in tandem with the Assistant Registrar.

Staff Leadership

• Develops and trains staff ensuring consistent communication on academic policy and procedures
• Contributes to the support, development, and mentorship of staff
• Assist in the management of the course evaluation policies and procedures of transfer credit for the University. Assist in working with academic departments, admissions, and academic deans to determine AU equivalencies for coursework taken at other institutions
• Cross-trains and provide back-up support to office colleagues, perform general office duties such as answering the phone, assisting students, faculty and staff, and other duties as assigned.
• Supervise the day-to-day duties for the Assistant Registrar and other staff.

Required Qualifications

• Bachelor’s degree.
• Five or more years of related registrar office experience.
• Demonstrated project management skills.
• Proficiency in Microsoft Office applications, and experience using Google Suite.
• Demonstrated experience learning and utilizing new software programs.
• Excellent attention to detail, time management, and analytical skills.
• Strong technical skills with regards to the SIS.
• Strong written and verbal communication, interpersonal, and customer service skills.
• Experience engaging and supporting a diverse learning community.
• Applicant must be currently authorized to work in the United States. Ashland University will not sponsor or take over sponsorship for an employment visa.

Preferred Qualifications

• Master’s degree.
• Experience with Colleague, Coursedog, Softdocs (Etrieve).

Physical Demands

Anticipated Start Date of New Hire 10/12/2026 Anticipated Number of Hours Working per Week 40 Shift Required? First

Job Duties

Posting Detail Information

Posting Number S1148P Number of Vacancies 1 Desired Start Date 10/12/2026 Job Open Date 09/17/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings https://jobs.ashland.edu/postings/8858

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

• Letters Of Recommendation